Selling Cybertruck - approval from Tesla required?

[Pkizle]

Hi, I’ve been thinking about selling my Cybertruck due to the depreciation on my Model Y. I’m having trouble moving it, thus I’m stuck with two vehicles.

I’ve called Tesla 5 times and also chatted with their online team twice. I’ve been promised calls back and after two weeks, still nothing.

Does anyone know how I can contact them for approval? Or should I just go ahead and sell it?

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[mark555055c]

Hi, I’ve been thinking about selling my Cybertruck due to the depreciation on my Model Y. I’m having trouble moving it, thus I’m stuck with two vehicles.

I’ve called Tesla 5 times and also chatted with their online team twice. I’ve been promised calls back and after two weeks, still nothing.

Does anyone know how I can contact them for approval? Or should I just go ahead and sell it?

I highly doubt Tesla will go after an individual who is simply selling the vehicle in good faith. If i was forced to sell my truck, i would just do it seeing that we are almost 5 months into production and a third of the way into 2024.

Those who try to abuse the system or do shady things on the other hand might want to think twice.

 

[Darth abbott]

I believe Tesla included the no resale clause simply as a deterrent. And it has worked in my opinion. I think we would see over 1000 truck or more listed for sale if they had not added it. People who had no intention of selling it when they ordered would be drawn to list theirs as well, if you could make a quick 50k or more with no risk. But this would have quickly decreased the value. So Tesla has basically helped keep the value above MSRP.

2nd what advantage does Tesla have to file lawsuits against sellers 0. It's simply not worth their time. When Ford sued John Cena it was one car and one customer, Tesla would have to file hundreds of lawsuits which is bad business practice.

The no resale clause was always meant as a deterrent nothing more.

But don't sell because the cybertruck is amazing and you should do everything you can to keep it!

 

[Pkizle]

I believe Tesla included the no resale clause simply as a deterrent. And it has worked in my opinion. I think we would see over 1000 truck or more listed for sale if they had not added it. People who had no intention of selling it when they ordered would be drawn to list theirs as well, if you could make a quick 50k or more with no risk. But this would have quickly decreased the value. So Tesla has basically helped keep the value above MSRP.

2nd what advantage does Tesla have to file lawsuits against sellers 0. It's simply not worth their time. When Ford sued John Cena it was one car and one customer, Tesla would have to file hundreds of lawsuits which is bad business practice.

The no resale clause was always meant as a deterrent nothing more.

But don't sell because the cybertruck is amazing and you should do everything you can to keep it!

Thank you for your feedback! I tend to agree, but figured I’d make a good faith effort. Perhaps it’s intentional they’re not calling me back.

It’s by far the best vehicle I’ve ever owned. I committed 4.5 years ago so I went ahead and followed through, but having two vehicles + the $20k price tag for FSD (essentially) AND not even having the FSD or any guidance on when it will be avail seems like a bad financial move. I’d love to keep it, but also down to just wait a bit longer.

 

[Art138]

You should try to call back and keep the pressure up. For peace of mind ,better to have a response than lose sleep.

 

[Bartman]

I believe Tesla included the no resale clause simply as a deterrent. And it has worked in my opinion. I think we would see over 1000 truck or more listed for sale if they had not added it. People who had no intention of selling it when they ordered would be drawn to list theirs as well, if you could make a quick 50k or more with no risk. But this would have quickly decreased the value. So Tesla has basically helped keep the value above MSRP.

2nd what advantage does Tesla have to file lawsuits against sellers 0. It's simply not worth their time. When Ford sued John Cena it was one car and one customer, Tesla would have to file hundreds of lawsuits which is bad business practice.

The no resale clause was always meant as a deterrent nothing more.

But don't sell because the cybertruck is amazing and you should do everything you can to keep it!

Yeah but they could lock your Tesla account and refuse to sell you another vehicle.... is that worth it?

 

[Dmayo305]

The agreement you signed has the proper way to contact them.

 

[Guylouis]

On the agreement there is the arbitration email address for Tesla . Email them and you’ll get a reply within 48 hours telling you that they don’t want to buy back your car and you can go ahead and sell it

 

[Cyberschmoops]

If they decline to buy it back, that is your permission to sell. They cannot have it both ways. You certainly do not have to give a reason. It is either, buy it back, or not, essentially a right of first refusal. The clause itself is questionable at best, legally. As many have noted, likely meant to be a deterrent, and nothing more.

 

[Darth abbott]

Yeah but they could lock your Tesla account and refuse to sell you another vehicle.... is that worth it?

They definitely will do that!

For some I guess it could be worth that.

For me selling is not an option as my truck is my all time favorite vehicle.

 

[Dmayo305]

On the agreement there is the arbitration email address for Tesla . Email them and you’ll get a reply within 48 hours telling you that they don’t want to buy back your car and you can go ahead and sell it

I emailed them about the powershare hardware BS, requesting they either give me the hardware or pay me the retail value of the hardware via cash or even an enduring credit in the Tesla store. They have yet to reply. I requested a reply today, if I do not get one within a week I'm having my lawyer draw up some paperwork to mail via certified mail. I've had continual registration paperwork issues, and my truck has spent more time in the shop than being driven. I'm sick and tired of the $500B+ company with the best selling vehicle still behaving like a startup when it comes to customer service.

 

[Sandman1962]

I really like the CT Beast. No doubt.

I have been feeling the same way and this feeling is building slowly. And that feeling is of being disregarded. At first, promised a new Gateway and a Universal wall connector and $4000 of electrical work - only to have all that reduced to vouchers of really minimal value. Then the price of FSD dropping several thousand dollars. And the “premium accessories“ really amounting to very little. I’ve received no information about ever receiving FSD or other features promised.

Am I a whining complainer? No. I want to be treated like a valued adult supporter of Tesla who values the “mission.”

What could Tesla do to change my feelings? Give me some value… First of all, communicate and give me some idea about when I will get FSD. If I’m not getting the hardware and $4000 of electrical work, give me that value in vouchers. If the price of FSD drops thousands of dollars (literally in days) give me something else or refund some the price difference. As it stands, I feel a bit of “bait and switch.”

When first we bought a Tesla, we got little niceties like a mug, umbrella, pen… Great little trinkets. Now I feel they are taking big things away from an ardent supporter.

For instance, what would be valuable to me? I’d love Full unlimited free supercharging. Pipe dream ? Maybe not. Just for the Foundation Beasts (or ok, all Foundation purchasers). After all, we did pay the $20k premium and received very little in return.

Can Tesla make it right? They can do anything they set their minds to.

 

[Killlbox]

I really like the CT Beast. No doubt.

I have been feeling the same way and this feeling is building slowly. And that feeling is of being disregarded. At first, promised a new Gateway and a Universal wall connector and $4000 of electrical work - only to have all that reduced to vouchers of really minimal value. Then the price of FSD dropping several thousand dollars. And the “premium accessories“ really amounting to very little. I’ve received no information about ever receiving FSD or other features promised.

Am I a whining complainer? No. I want to be treated like a valued adult supporter of Tesla who values the “mission.”

What could Tesla do to change my feelings? Give me some value… First of all, communicate and give me some idea about when I will get FSD. If I’m not getting the hardware and $4000 of electrical work, give me that value in vouchers. If the price of FSD drops thousands of dollars (literally in days) give me something else or refund some the price difference. As it stands, I feel a bit of “bait and switch.”

When first we bought a Tesla, we got little niceties like a mug, umbrella, pen… Great little trinkets. Now I feel they are taking big things away from an ardent supporter.

For instance, what would be valuable to me? I’d love Full unlimited free supercharging. Pipe dream ? Maybe not. Just for the Foundation Beasts (or ok, all Foundation purchasers). After all, we did pay the $20k premium and received very little in return.

Can Tesla make it right? They can do anything they set their minds to.

First off, apologies if my post is off topic here. The Cybertruck is my first Tesla so I'm a little new to the company.

I got the configuration email at the beginning of March and a few days later got a call from a Tesla employee in Denver inviting my husband and I to come to the store to see one in person and test drive an X which was the closest car to the Cybertruck they had available at the time. He spent at least 2 hours with us and walked us through the process of configuring a Beast and gave us his cell phone number in case we had further questions. We've asked him a few questions over the last month and he's always been very responsive.

Did we just happen to get a top notch customer service rep? It's a little concerning that so many people are having issues with Tesla customer service.

 

[Dmayo305]

First off, apologies if my post is off topic here. The Cybertruck is my first Tesla so I'm a little new to the company.

I got the configuration email at the beginning of March and a few days later got a call from a Tesla employee in Denver inviting my husband and I to come to the store to see one in person and test drive an X which was the closest car to the Cybertruck they had available at the time. He spent at least 2 hours with us and walked us through the process of configuring a Beast and gave us his cell phone number in case we had further questions. We've asked him a few questions over the last month and he's always been very responsive.

Did we just happen to get a top notch customer service rep? It's a little concerning that so many people are having issues with Tesla customer service.

This behavior was the norm before Tesla released the Model 3. They haven't recovered (in a customer service mindset) since then.

 

[Pops]

First off, apologies if my post is off topic here. The Cybertruck is my first Tesla so I'm a little new to the company.

I got the configuration email at the beginning of March and a few days later got a call from a Tesla employee in Denver inviting my husband and I to come to the store to see one in person and test drive an X which was the closest car to the Cybertruck they had available at the time. He spent at least 2 hours with us and walked us through the process of configuring a Beast and gave us his cell phone number in case we had further questions. We've asked him a few questions over the last month and he's always been very responsive.

Did we just happen to get a top notch customer service rep? It's a little concerning that so many people are having issues with Tesla customer service.

I have purchased 3 Teslas and have never gotten this experience. In fact my interactions with reps have often resulted in errors and delays in my orders. I have been told a manager would call me back 7 times, and only ever had it happen once.

Trust me I am as far from a Karen as you can get. I regularly accept lower quality service or products so I do not need to "bother" the employees. If a waiter at a restaurant gets my order wrong, I just eat what they brought. But somehow my interactions with Tesla have been the worst in my life.

It comes down to ownership, no one at Tesla I have interacted with has it that . If someone makes a mistake, they don't care. If someone promises something and it doesn't happen, they don't care.

Most recently I took in my Cybertruck to get some scratches that were present at delivery removed. They accepted my service request and asked me to drop off the truck. When they called to say that it was ready I asked what was done. "We changed something in the door due to a bulletin".

They didnt fix the scratches because they said they didnt have the equipment or training to do so. So why did they even ask me to bring in the truck at all?! When I asked what service center could do it? They had no idea and couldnt look into it for me. Then they just told me to check with a list of the 4 nearest SCs.

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