Appeal for FSD transfer? Anyone press this hard @ delivery?

[OldDirtyRobot]

I bought my '26 AWD Cybertruck under the impression I would be able to transfer FSD from my foundation. A few people on here told me it was not possible to transfer FSD from a foundation series, but I was assured by a couple of rep's from Tesla that it could be done.

For context, my pick up was the end of March. Right at the deadline for transfers.

The day before my pickup, I asked for the transfer forms and was told I would not be able to transfer FSD..... I said "fine, go ahead and cancel". It was the only reason I considered doing it and was perfectly fine keeping my '24 foundation CT. The rep said I had to text back "cancel" to confirm my intent so I texted "cancel".

About 10 minutes later, they called back and said they would go ahead w/ the transfer if I still wanted the truck.

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[engeler1]

I was absolutely and emphatically assured by my rep that I would be able to transfer fsd from my Model S to my base Cybertruck when I ordered it on the 28th of February. I received the notice to fill out the final forms for delivery today and I plan to call tomorrow and press hard for them to honor their word. Yes they have the right to change terms. Does that mean they could deliver the vehicle without tires if they want to?

Squeaky wheel gets the grease.

Please do let us know how the conversation goes.. thank you!

 

[AlDente]

When Tesla announced they would end the purchase of FSD on Feb 14, and the ability to transfer previously purchased FSD to a new Tesla vehicle was also ended for orders placed after March 31, 2026. Those dates were material in my decision to order my Cybertruck Premium Dual Motor rather than switch to the at that point $60K Base Model.

That $20K price delta did give me pause but in the end I was impatient and also wanted all of the missing features (Air Suspension, Locking Bed Vault Sound System and to a lesser degree the fabric seats. The fact that I was able to transfer my 2025 Model Y FSD purchase to the Cybertruck was ultimately the final straw.

I have no regrets about that decision and while I am sympathetic to complaints about the FSD transfer date change, I believe it was Tesla's right to do so. If you regret your purchase due to that change you can always cancel your Cybertruck order . I believe they will even refund your $250 deposit if requested.

I have enjoyed every minute of my Cybertruck ownership. While It does incite some negative responses from certain people, I've co-opted the FSD response to stupid human drivers and have "no shits to give".

 

[AlDente]

I bought my '26 AWD Cybertruck under the impression I would be able to transfer FSD from my foundation. A few people on here told me it was not possible to transfer FSD from a foundation series, but I was assured by a couple of rep's from Tesla that it could be done.

For context, my pick up was the end of March. Right at the deadline for transfers.

The day before my pickup, I asked for the transfer forms and was told I would not be able to transfer FSD..... I said "fine, go ahead and cancel". It was the only reason I considered doing it and was perfectly fine keeping my '24 foundation CT. The rep said I had to text back "cancel" to confirm my intent so I texted "cancel".

About 10 minutes later, they called back and said they would go ahead w/ the transfer if I still wanted the truck.

Aren't you a clever little possum ...

 

[Mini2nut]

China is the only country left where you can purchase FSD outright. It’s about $9,400.

 

[Jhodgesatmb]

I like Tesla as a company too, but people can disagree. I think referring to a footnote saying incentives can change at any time is poor customer service.

In my opinion, a better way to handle if they wanted to change the program was to say as of 3/2/26 (or whatever day they changed) you need to take delivery. We will honor the FSD transfer for those who have already placed orders though...

Just my thoughts that would be "customer delight" vs. how they've handled..

A few examples of better customer service:


1. Verizon Unlimited Data Grandfathering (2011–2017)
Verizon's contracts gave it broad rights to modify service plans, but when customers had purchased phones and entered contracts based on "unlimited data," Verizon largely grandfathered those users for years. The company faced significant backlash whenever it attempted to push legacy customers off those plans because customers argued they made purchase decisions specifically because that benefit was being offered at the time. Ultimately Verizon honored many legacy arrangements far longer than strict contractual language required.
Why analogous to Tesla:

• Customer made a purchase decision based on a specific advertised benefit.
• Benefit was available at order date.
• Company retained legal change rights but was pressured to honor customer expectations.

2. American Airlines / US Airways Merger Elite Status Promises
During the merger integration, customers were encouraged to pursue status based on published qualification criteria. When program changes were proposed, American generally honored already-earned status and qualification activity through transition periods rather than retroactively disqualifying travelers.
Key principle: Once customers had taken actions in reliance on a published incentive, the company typically applied changes prospectively.
3. Marriott Bonvoy / SPG Merger
Following the Marriott-Starwood merger, customers accumulated points and booked stays based on publicly advertised redemption values. When Marriott changed award charts, existing bookings and, in many cases, already-issued certificates were honored rather than repriced retroactively.
Why it matters: Marriott had broad program-change rights, yet still preserved benefits that customers had already relied upon.
4. Cellular Carrier Phone Trade-In Programs
AT&T, Verizon, and T-Mobile have repeatedly faced litigation and attorney-general complaints when customers were promised high trade-in credits during purchase events and later received reduced value due to changing eligibility interpretations.
The common resolution pattern is:

This is probably one of the closest analogies to the Tesla situation because it involves:

• Advertising a limited-time incentive.
• Customer placing an order.
• Eligibility determined at order date.
• Company later attempting a narrower interpretation.

5. Tesla's Own Historical FSD Cases
Tesla has actually encountered similar issues before.
Examples include:

• Lifetime free Supercharging promises.
• Transferability of free Supercharging.
• FSD pricing changes after reservation.
• Feature availability timing discussed during vehicle reservations.

In multiple instances, Tesla ended up honoring benefits for specific cohorts who had purchased under earlier representations, largely because owners argued they relied on those representations when ordering.
These situations became highly public because the distinction was:

I agree with @REM that this isn’t a customer service issue, but I also think it is bad PR and a clear instance of bait and switch. Tesla clearly said that they would honor an FSD transfer if the order was placed before that date, and they knew that the lower-priced CT trim would not begin deliveries until June. @REM is also right that Tesla has said they will stop selling FSD and, as much as I hate that decision, I am forced to acknowledge their intent.

 

[EWELON]

Hi,

As I (im)patiently await delivery of my SAWD ordered in February, I'm still thinking about the FSD Transfer that was in effect as a basis of the agreement when I placed my order. At that time, orders placed by 31-Mar could have FSD regardless of delivery.

I know Tesla T&Cs say they can change the rules at anytime... But that's still poor customer service.

I'm wondering if anyone else has pressed the point at delivery and what the reaction was?

Thanks in advance for sharing your experience!

I agree with you that its lame. I also agree
that its tesla’s perogative to do what they will. im holding on to a small glimmer of hope that they will replace the HW3 computer in my model 3 that I own FSD for. Elon has said that he has been intending to do that for those of us in this spot, but I know that can change at the drop of a hat depending on his whim.

also several threads here are unnecessarily lengthened by people responding as self appointed Defenders of the Faith telling us we aren't worshipping appropriately. I was like 15 unnecessary responses in once when I decided to think of it like this henceforth: “Why tf is that bouncer yelling at me that im not dancing the right way….there wasn't even a line or a cover charge to get into this club, I just walked right in! Im just going to keep dancing this way.”

 

[REM]

I agree with you that its lame. I also agree
im holding on to a small glimmer of hope that they will replace the HW3 computer in my model 3 that I own FSD for.

Tesla is banking on this as an inevitability to the point where they are ready to build out those "micro-factories" to retrofit the older hardware; either at Tesla's cost or the cost of the consumer who wants to own a slice of the robotaxi pie.

It's coming, but patients is required. I don't think we have seen an infrastructure update of this scale since the invention of the railroad; an no I'm not exaggerating.

The common folk have no idea how radically our road systems are about to change.

 

[Outdoors]

Tesla is banking on this as an inevitability to the point where they are ready to build out those "micro-factories" to retrofit the older hardware; either at Tesla's cost or the cost of the consumer who wants to own a slice of the robotaxi pie.

It's coming, but patients is required. I don't think we have seen an infrastructure update of this scale since the invention of the railroad; an no I'm not exaggerating.

The common folk have no idea how radically our road systems are about to change.

Now A4 stuff is running distilled versions of Robotaxi data. So from now it is just going to be distillation of the data. Once, twice, eight times.

To some others:

Never once did I say worship in any way. Or it was wrong. Or and by the way this is a forum. I just find it unique that individuals rally around a issue like PCS failure that affects many. Let me hug you and feel your pain. Then some issue like this is like. Let them suffer. Suffering is good. As it effects few.

 

[The Tesla Guy]

Tesla changed the FSD Transfer policy from “order by March 31” to “take delivery by March 31” in the middle of the night on 2/27-2/28.
Likely because people were using SAWD orders in an attempt to extend transfers to 2027.
Ordered a PAWD on 2/28 & Transferred the FSD from my ‘24 Foundation Series AWD
Sweating bullets right to delivery day 5/6 that they would allow it to transfer.

I was shocked they offered people the opportunity to transfer FSD if they upgraded to premium or beast.

So two chances of a successful appeal.
Slim & None
Correction:
just one…
NONE

 

[Theodore Shively]

I bought my '26 AWD Cybertruck under the impression I would be able to transfer FSD from my foundation. A few people on here told me it was not possible to transfer FSD from a foundation series, but I was assured by a couple of rep's from Tesla that it could be done.

For context, my pick up was the end of March. Right at the deadline for transfers.

The day before my pickup, I asked for the transfer forms and was told I would not be able to transfer FSD..... I said "fine, go ahead and cancel". It was the only reason I considered doing it and was perfectly fine keeping my '24 foundation CT. The rep said I had to text back "cancel" to confirm my intent so I texted "cancel".

About 10 minutes later, they called back and said they would go ahead w/ the transfer if I still wanted the truck.

Likewise, I decided to pull the trigger and trade in my model Y for the base CyberTruck in that 10 day window at the end of March when you could still transfer FSD and not have to pay for it on a monthly basis. My Tesla app still shows that that will happen at the time that my VIN is assigned. We shall see. I do feel that if that ability to transfer FSD is not honored. It will constitute a serious break in integrity on Tesla's part. I do feel compassion for the sales people who have no say in the policy and are expected to interface transparently and with integrity between the customer and Tesla with policies that apparently change whimsically.

 

[Roketman]

I couldn’t reach my rep today. Will try again tomorrow.

 

[bpobob]

Tesla changed the FSD Transfer policy from “order by March 31” to “take delivery by March 31” in the middle of the night on 2/27-2/28.
Likely because people were using SAWD orders in an attempt to extend transfers to 2027.
Ordered a PAWD on 2/28 & Transferred the FSD from my ‘24 Foundation Series AWD
Sweating bullets right to delivery day 5/6 that they would allow it to transfer.

I was shocked they offered people the opportunity to transfer FSD if they upgraded to premium or beast.

So two chances of a successful appeal.
Slim & None
Correction:
just one…
NONE

that was false. I asked if I can upgrade to premium abd allow a transfer and they declined.

 

[pricedm]

...Ordered a PAWD on 2/28 & Transferred the FSD from my ‘24 Foundation Series AWD
Sweating bullets right to delivery day 5/6 that they would allow it to transfer.

I was shocked they offered people the opportunity to transfer FSD if they upgraded to premium or beast.
...

Was FSD originally tied to the Foundation series "for life" of the truck? I thought so, but didn't pay attention as I was waiting for the "poverty edition" aka Premium AWD with batteries meeting sourcing requirements + Core wheels = $7,500 federal tax credit eligible.

I think its great that Foundation owners were able to transfer FSD to a newer Tesla. Heck I did the same: 2018 Model 3 (HW3) with FSD --> transferred FSD to 2023 Model Y (HW4) and then transferred again to a 2026 Model Y. At some point FSD transfer stated in writing "only once." Thankfully that changed as it enabled me to purchase my third Tesla and transfer FSD from my first Tesla. But we all knew the FSD transfer party was coming to an end.

 

[The Tesla Guy]

that was false. I asked if I can upgrade to premium abd allow a transfer and they declined.

Did you place your order after 2/28?

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