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Critical Issue Caused Damage - Need Help Contacting Tesla

DoberManPin-Sure

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Tesla is likely not going to respond because they are not liable for the damages, that's why we are all mandated to have auto insurance. Contact your auto-insurance and file a claim with them.
With respect, Tesla certainly could be liable for damages . . . which you yourself later affirmed (rightly citing NDAs as the likely reason we don't hear much about successful suits).

That said, Bludvl00, I agree that contacting your insurance company is likely the right first step. If the claim is high enough, they could pursue Tesla, but it doesn't sound like much more than a minor fender bender and, as such, the usual cost of even commencing litigation is likely not worth it. Threatening it to get to the settlement table can result in some recovery, though . . . it does with my litigation targets that are liquid.

My beast had a somewhat similar freak out at a Tesla charging station, but I was able to avoid hitting anything since my power loss didn't include the brakes. The issue self-corrected literally the minute the tow truck showed up. Firmware issue per the SC.

GL!
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TruckGenio

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Arguably not worth it. Total liability is just slightly more than my deductible, and I doubt my ins co goes after Tesla for less than a few thousand of liability. So it hurts me more in the end than paying out of pocket. Was just trying to give Tesla a chance to do the right thing.
If you go through insurance and they determine it’s Tesla’s fault because of faulty equipment you won’t have to pay you a deductible. Or it’ll be reimbursed to you at a later time.
 
 








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