Low Voltage Electrical Issues

Cybercor

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I’ve seen other posts about this issue. CT wouldn’t wake up this morning. App, tesla service, key card could not open the car. Had to get it towed to the nearest service center. Love the truck but this is a big disappointment.

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Did you ever get your truck back?
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Gevi

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any updates? Happened to my this morning.
 
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DKCBT

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The issue happened when an old tesla charger model tried to communicate w the cybertruck for the first time. Tesla sent their engineers to review everything and they assured me this won’t happen again. All in all, I expected these glitches and am happy with how responsive tesla service was. They gave me a loaner and delivered my car in LA on a tow truck bed from Palm Springs to avoid putting miles on it.
 

cybercoffee

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The issue happened when an old tesla charger model tried to communicate w the cybertruck for the first time. Tesla sent their engineers to review everything and they assured me this won’t happen again. All in all, I expected these glitches and am happy with how responsive tesla service was. They gave me a loaner and delivered my car in LA on a tow truck bed from Palm Springs to avoid putting miles on it.
now THAT is service. glad they made it right
 

Gevi

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The issue happened when an old tesla charger model tried to communicate w the cybertruck for the first time. Tesla sent their engineers to review everything and they assured me this won’t happen again. All in all, I expected these glitches and am happy with how responsive tesla service was. They gave me a loaner and delivered my car in LA on a tow truck bed from Palm Springs to avoid putting miles on it.
I’m glad they fixed it for you, I don’t think that’s my challenge. My charger was not connected anymore since my wife took it out in the morning to put it on her X, and my type 2 charger it’s the latest model, although I’ve not done any update since it lost Wi-Fi.
 
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mark555055c

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The issue happened when an old tesla charger model tried to communicate w the cybertruck for the first time. Tesla sent their engineers to review everything and they assured me this won’t happen again. All in all, I expected these glitches and am happy with how responsive tesla service was. They gave me a loaner and delivered my car in LA on a tow truck bed from Palm Springs to avoid putting miles on it.
Can you clarify what is meant by old charger? A gen 2 wall connector or an older mobile connector?
 

agordon117

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The issue happened when an old tesla charger model tried to communicate w the cybertruck for the first time. Tesla sent their engineers to review everything and they assured me this won’t happen again. All in all, I expected these glitches and am happy with how responsive tesla service was. They gave me a loaner and delivered my car in LA on a tow truck bed from Palm Springs to avoid putting miles on it.
Agree with the above post, can you say which charger?
 

countryboy

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At my service they did. I got a Model S and a Model 3. Both have issues, Model S had bald tires, and Model 3 has errors with autopilot which makes it useless. Good luck! Check it over well.
That MS loaner looks like a negligence case, if you carefully oops off the road and total it and ended up with at least one CT for your suffering ;)
 

Jhodgesatmb

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The issue happened when an old tesla charger model tried to communicate w the cybertruck for the first time. Tesla sent their engineers to review everything and they assured me this won’t happen again. All in all, I expected these glitches and am happy with how responsive tesla service was. They gave me a loaner and delivered my car in LA on a tow truck bed from Palm Springs to avoid putting miles on it.
How old was the tesla charger if you don't mind my asking? We disconnected our original Tesla Wall Connector and replaced it with a Tesla Universal Wall Connector, but the one I would be using for the Cybertruck is a Gen 3 Tesla Wall Connector. The two are linked for power sharing.
 


Gevi

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Can you clarify what is meant by old charger? A gen 2 wall connector or an older mobile connector?
Mine was a Gen3. I got lazy and didn't put a WiFi nearby to get updates...I was several versions behind.
 
 




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