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Legend_

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maybe because you are all acting like Tesla is out to get you. Too many people on this forum expect a perfect product with absolutely zero faults. ever.

there is clearly a flaw in either the design or they had a large batch of faulty parts. Tesla is working on it. what else do you want them to do?
Never said they are out to get me. I actually love the company and have been an Investor since 2019. I hold them accountable when there are sever issue and this is one of them. I didnt buy 2 of these trucks with the expectation to replace a major component shortly after purchasing. This needs to be addressed and Tesla is doing so only on a case by case scenario which is foolish at this point:
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Legend_

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I'm not aware of anyone that hasn't been made whole from the faulty PCS. Do you know someone?
There are a bunch of people on this forum that came out of pocket in their warranty period. And if it was covered a lot of folks didn’t get it covered without a fight.
 

L3it3R

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Add me to the list. 60xx VIN just happened today. Service not available until end of month. :-/
 

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maybe because you are all acting like Tesla is out to get you. Too many people on this forum expect a perfect product with absolutely zero faults. ever.

there is clearly a flaw in either the design or they had a large batch of faulty parts. Tesla is working on it. what else do you want them to do?
I do think that some people expect it to be perfect, but i think most are just expecting tesla to own their faults and treat customers with the respect of management of those faults, rather than starting with a basis of “what did the customer do to cause this?” Especially when its something as widespread of an issue like this. Them continuing to stand by the terms of a warranty on a part that they knew was faulty yet continued to sell boarders on a consumer protection issue. No, its not a “road safety” issue, but it is a product quality issue that rises potentially to the bar of “willful and knowing” if they were aware of the issue with the part and continued to sell the vehicle with that part installed, then subsequently charged money for the replacement of it.
 

CyberRout66

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They are not being proactive at all. Proactive would mean acknowledging that they put a faulty part in your trucks, rendering your vehicle useless because you won’t be able to charge it. They would then replace the faulty part, rather than potentially charging you up to 7,000 dollars or, if your service center happens to be acting kindly, paying only 1,000 dollars.
SCs matter.
 


zenboy444

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For what it's worth, AI opinion regarding this issue (ChatGPT reinforced by Grok, Gemini and Claude indicating single digit failures) are that the risk of the PCS going bad for 2025 and newer models is 2-5%. Early foundation: 5-15%.
How did it come up with these numbers?
" They’re not from a published dataset—they’re an inference from multiple signals. "
 
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kpanda17

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REV -G since January
Working great
48amp at home
325kw today, at SC
 

Vagis9780

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exactly. and again im team tesla. we own two of them, and ive conviced friends to buy them. im fine with beta testing fsd and getting the updates, thats cool. im also fine adding additional waterproofing to improve the vault, its totally fine that the noise cancelling feature doesnt actually cancel noise. I also dont mind that I dont have a solar tonneau, 200mi less range, ASS, self presenting doors, etc etc.

I was even cool with the price increase, because I bought one.

Becauuuse of that, I (and a couple of others, it seems like) do mind that there seems to be a critical part of the electrical system that appears to be failing fleet wide…its cool if you dont mind.

if/when yours fails are you going to get it replaced?
The PCS failure mode hasn't produced safety issues. I'm not sure what you mean.

Tesla has been proactive. What else do you want them to do?
Proactive action would be for Tesla to acknowledge the failues, recall the defective part, not wait until their customers are stranded 100’s miles from a Tesla SC. I don’t appreciate having to worry everytime I plan a tripm that I will stranded and left to deal with the problem.
I tried to be proactive by scheduling PSC replacement before taking long vacation trip, but was told “can’t schedule, have to wait for part failure”. SC gave me their direct phone number, said “call me directly when (not IF) truck fails to charge,, will see what can do at that time”. (I guess you can call that “proactive”!!! 🤬🤬🤬Yes, I am also a Tesla investor plus owner of two Tesla vehicles, I don’t believe this is the way any company should treat their loyal customers.
 

Jhodgesatmb

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As all current badge owners of failed PCS know this part failure has caught on like wildfire.. I just picked up my CT after getting the new revised part installed "G" and my SC has told me they are swamped with PCS failures.

I proceeded to inquire about cost to replace the part if I was without warranty and they stated that the cost to replace was around $4,000 but due to high failure rate the new cost to replace is around $1000.

This news might alleviate some stress for those without warranty.

This comes from Naperville Service Center, here near Chicago..
Submit a ticket to the NHTSA. I did. $1,000 is $1,000 too much for a design failure that could leave you stranded in ev-unfriedfly Wyoming.
 


Jhodgesatmb

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That is a matter of opinion. If I am traveling in an ev-unfriendly area and my truck refuses to charge, then I and my family are at risk because of a Tesla-designed part failure. That is a safety issue in my book and so I told the NHTSA exactly that.
 

Jhodgesatmb

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For what it's worth, AI opinion regarding this issue (ChatGPT reinforced by Grok, Gemini and Claude indicating single digit failures) are that the risk of the PCS going bad for 2025 and newer models is 2-5%. Early foundation: 5-15%.
How did it come up with these numbers?
" They’re not from a published dataset—they’re an inference from multiple signals. "
I never believe anything an ai chatbot says. I take it as information only.
 

Jhodgesatmb

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The PCS failure mode hasn't produced safety issues. I'm not sure what you mean.

Tesla has been proactive. What else do you want them to do?
Simple. Issue a recall. If Tesla initiates a recall they have more control than if the NHTSA forces it. The NHTSA will likely require a fix and not just a replacement.
 

funnbobby

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Already got mine replaced, and the service center treated me very well because I have a super solid reputation with them.

This is a gen 1, first of it's kind radically new and different product. If you aren't cool with that then you plainly shouldn't have purchased it.

Tesla is making this right by everyone, and you guys are acting like Elon has personally broke into your house and shot your dog.

Stop being a shill for Tesla. Jesus.
 

Jhodgesatmb

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Already got mine replaced, and the service center treated me very well because I have a super solid reputation with them.

This is a gen 1, first of it's kind radically new and different product. If you aren't cool with that then you plainly shouldn't have purchased it.

Tesla is making this right by everyone, and you guys are acting like Elon has personally broke into your house and shot your dog.
This has nothing to do with the truck being a new vehicle or having new technology; it’s about owning the design.

My SC treated me well also, presumably because my truck is still under warranty. The right thing to do is to issue a company recall. Tesla has to fix this problem proactively and there is no other acceptable/viable solution.

if someone broke into my house and shot my dog I wouldn’t be calling for a recall.
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