Power Reduced with Turtle Icon issue

[Electric Metal]

Getting an intermittent Power Reduced with the Turtle Icon. Says re-entering vehicle may fix issue. Tried that and it didn’t work. Performed a re-set. That didn’t work. I plugged it in to the home charger for a couple minutes and then unplugged it. Icon went away and drove normally. After I returned to the vehicle it came back up again. So I plugged it in and it went away again, but after a short drive and returned home it appeared on the next drive. When it started the battery was at 70% (which I charge to normally), so the battery wasn’t low. It was 70 Degrees in Philadelphia yesterday, so it wasn’t a cold battery. Has this happened to anyone or have any idea what it could be? Next available appointment is 2 Friggin Weeks! I offered to make the drive to the nearest SC (15 minutes away)but the only way to get it done faster would be to have it towed in. Asked for a loaner but they said there were none available. Another wonderful SC experience!!!!!!! WTF

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[TyPope]

Getting an intermittent Power Reduced with the Turtle Icon. Says re-entering vehicle may fix issue. Tried that and it didn’t work. Performed a re-set. That didn’t work. I plugged it in to the home charger for a couple minutes and then unplugged it. Icon went away and drove normally. After I returned to the vehicle it came back up again. So I plugged it in and it went away again, but after a short drive and returned home it appeared on the next drive. When it started the battery was at 70% (which I charge to normally), so the battery wasn’t low. It was 70 Degrees in Philadelphia yesterday, so it wasn’t a cold battery. Has this happened to anyone or have any idea what it could be? Next available appointment is 2 Friggin Weeks! I offered to make the drive to the nearest SC (15 minutes away)but the only way to get it done faster would be to have it towed in. Asked for a loaner but they said there were none available. Another wonderful SC experience!!!!!!! WTF

Did you do the service menu power cycle? (not trying to offend. Wide range of Tesla experience on this site)

Power Cycling the Vehicle
You can power cycle Cybertruck if it demonstrates unusual behavior or displays a nondescript alert.
NOTE: If the touchscreen is unresponsive or demonstrates unusual behavior, reboot it before you power cycle the vehicle (see Restarting the Touchscreen on page 9)
1. Shift into Park.
2. On the touchscreen, touch Controls > Safety > Power Off.
3. Wait for at least two minutes without interacting with the vehicle. Do not open the doors, touch the brake pedal, touch the touchscreen, etc.
4. After two minutes, open the door to wake the vehicle.

 

[Sposborn]

I just had this happen on mine, get Tesla roadside involved to tow to your nearest sc and they will prioritize your SC visit. You can also just open a ticket, since you’re limited to 55mph the vehicle is unsafe to drive on the highway.

 

[MCraft99]

Open service menu by going to the software page then tap & hold on the Cybertruck graffiti logo for 5 seconds. Let go and enter 'service' as the password.

Go to the high voltage lightning icon then drive inventer page. Take a picture of the motor(s) with errors.

This is from my issue with the front oil level being low and causing the pump to fail to circulate the oil which overheated my motor at >175C. They replaced the pump and refilled the oil. No speed reduction but a warning about overtemp and to pull over. I could manually run the 'test thermal performance' routine and it would cool down the front motor.

I've also had my rear right motor pump stop working due to corrosion on the wiring harness, which they replaced. That limited my speed to 65mph.

You can definitely drive to a service center and talk to the service reps in person to drop off your vehicle during normal hours. They won't make you wait 2 weeks. They will work with you to get your a loaner. The App doesn't care about the seriousness of issues.

I've had to clear an error that disabled both rear motors on a cold morning after setting the destination to a SCer. Soft reset(hold both scroll wheels down) didn't fix it, so I had to walk away, let the doors lock, and wait 10 seconds before unlocking and getting back in.

At least with my first EV experience, I've never been completely stranded. And if at least one motor works. you can still drive away.

 

[Electric Metal]

Open service menu by going to the software page then tap & hold on the Cybertruck graffiti logo for 5 seconds. Let go and enter 'service' as the password.

Go to the high voltage lightning icon then drive inventer page. Take a picture of the motor(s) with errors.

This is from my issue with the front oil level being low and causing the pump to fail to circulate the oil which overheated my motor at >175C. They replaced the pump and refilled the oil. No speed reduction but a warning about overtemp and to pull over. I could manually run the 'test thermal performance' routine and it would cool down the front motor.

I've also had my rear right motor pump stop working due to corrosion on the wiring harness, which they replaced. That maxed by speed to 65mph.

You can definitely drive to a service center and talk to the service reps in person to drop off your vehicle during normal hours. They won't make you wait 2 weeks. They will work with you to get your a loaner. The App doesn't care about the seriousness of issues.

Thank you for all the feedback and tips. Tried everyone that was recommended. But now the icon is staying on and not going away.

 

[JCERRN]

Getting an intermittent Power Reduced with the Turtle Icon. Says re-entering vehicle may fix issue. Tried that and it didn’t work. Performed a re-set. That didn’t work. I plugged it in to the home charger for a couple minutes and then unplugged it. Icon went away and drove normally. After I returned to the vehicle it came back up again. So I plugged it in and it went away again, but after a short drive and returned home it appeared on the next drive. When it started the battery was at 70% (which I charge to normally), so the battery wasn’t low. It was 70 Degrees in Philadelphia yesterday, so it wasn’t a cold battery. Has this happened to anyone or have any idea what it could be? Next available appointment is 2 Friggin Weeks! I offered to make the drive to the nearest SC (15 minutes away)but the only way to get it done faster would be to have it towed in. Asked for a loaner but they said there were none available. Another wonderful SC experience!!!!!!! WTF

Post alert codes? We might be able to help narrow down the root cause

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