TONNEAU COVER STUCK AT 5 INCHES OPEN ... on long roadtrip ... any known fixes?

[LarryASilva]

Have tried screen reset, complete power off. Searched for any sort of manual release ... nothing. I note online that others have had this problem but no fix listed...they had to take it in. Serial number in 3200 range 2 motor picked up on 032024. Never rolled it completely up and down ... so guess I have partially rolled it only twice. Not stupid enough to stand on it. If you know of a fix or way to at least close all the way...pls help. On way to Texas from Calif and rain expected. Tks.

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[CyberGus]

Have tried screen reset, complete power off. Searched for any sort of manual release ... nothing. I note online that others have had this problem but no fix listed...they had to take it in. Serial number in 3200 range 2 motor picked up on 032024. Never rolled it completely up and down ... so guess I have partially rolled it only twice. Not stupid enough to stand on it. If you know of a fix or way to at least close all the way...pls help. On way to Texas from Calif and rain expected. Tks.

There's a procedure in the Service Manual:

https://service.tesla.com/docs/Cybe...UID-4F5DC10F-2BA0-4DCE-9D2B-59FDDB54728B.html

but it's very complex. Most of the steps start with "open tonneau cover fully", so it's unclear what to do when it won't move.

I have the same issue, the cover does not even attempt to move when commanded, and oddly there are no alerts recorded in Service Mode. My next thought is to power off and disconnect the 48v battery as a "reset", but I've not attempted this yet. You might not want to try this away from a Service Center hahahaha.

I have a service appointment, but not for a couple of weeks. I think your simplest option is tape.

 

[CyberGus]

FYI, I just attempted the 48v disconnect, and it had no effect on the tonneau.

 

[EvTrucking]

Have try to recalibrate tonneau cover?

 

[CyberGus]

If you know of a fix or way to at least close all the way...pls help

recalibrate tonneau cover?

ding! ding! ding!

We have a winner.

Clearly the tonneau was refusing to move because it wanted a new calibration, although I cannot imagine why this was not indicated anywhere (not even the Service Menu).

To calibrate:

• Truck Icon -> "Software" menu
• Touch and hold "Cybertruck" logo for ~5 seconds (it will flash), then release
• Enter the password "service" and accept the prompt to enter Service Mode
• Touch "closures" then "tonneau"
• Touch "calibrate" and follow the prompts

To finish, return to the main Service Menu and hold "Exit Service Mode".

 

[Texarado]

Recalibrate it. Mine is still finicky but the recalibration helps.

 

[CyberGus]

Recalibrate it. Mine is still finicky but the recalibration helps.

I've recalibrated 2 or 3 times already when the cover was "bouncing" but I never had it stop responding altogether until today. Makes sense to save the motors from damage if the track appears to be binding.

If I tug on the partially-closed end, it seems like the left side has slightly more play than the right side, so maybe this is making it bind sometimes? I guess I'll still take it to my Service appointment to get their opinion on it.

 

[Texarado]

I've recalibrated 2 or 3 times already when the cover was "bouncing" but I never had it stop responding altogether until today. Makes sense to save the motors from damage if the track appears to be binding.

If I tug on the partially-closed end, it seems like the left side has slightly more play than the right side, so maybe this is making it bind sometimes? I guess I'll still take it to my Service appointment to get their opinion on it.

maybe try letting it sit overnight?

 

[Jhodgesatmb]

Someone posted this morning that his wouldn’t close and it turned out that an outlet in the bed was active. When deactivated the tonneau closed.

 

[CyberGus]

maybe try letting it sit overnight?

It always sits overnight?

I’d certainly hope so

 

[C T Rick]

Did you try pulling the little red rope with the ball to disconnect it from the opener and use it manually?

Oops, I thought you were referring to your garage door. My bad

Rick

 

[CyberGus]

Even though my service appointment was originally estimated to be 2 weeks out, I was given a much sooner time when offered a drop-off slot. I await a diagnosis.

There was only 1 other Cybertruck there. They indicated it was uncommon to get them, and most problems were minor.

Got a M3 loaner with FSDv12. It drove me home with no interventions!

 

[Texarado]

It always sits overnight?

I’d certainly hope so

Sorry, stupid comment that I realized was dumb as soon as I posted it. ?‍

 

[Texarado]

Even though my service appointment was originally estimated to be 2 weeks out, I was given a much sooner time when offered a drop-off slot. I await a diagnosis.

There was only 1 other Cybertruck there. They indicated it was uncommon to get them, and most problems were minor.

Got a M3 loaner with FSDv12. It drove me home with no interventions!

I’ve had this same issue a number of times. It was regularly doing it the first night I took delivery. Since then, it has really gotten better and I have nothing to attribute that to other than calibrating it twice. One time I was prompted on the screen to calibrate because it detected and issue.

 

[Gigahorse]

Are you in an area that is cold?
Maybe it can sense snow load or something?

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