JCERRN
Well-known member
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- J
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I agree, but the issue the service center runs into is they typically can not sell parts to you that are not “for your VIN”. In my case they sold me everything except for the m8x12 bolts that go into the rivnuts… they said “these aren't the right ones for your vin, it wont let me add them” i said well technically none of this goes with my vin, she said “well it let us add the bracket but not the bolts” i said whatever and bought the bolts separately from a hardware store… its humans trained to use a system, not trained to think outside of the box of the system… some are more flexible than others.I don’t get it. My SC was completely fine selling me those parts. How does it serve Tesla interests not to? It’s bad PR to have people lose these on the freeway.
And if they are being assholes, there are third party shops who have ordering privileges and can order from the Tesla catalogue. They will gladly take your money I think.
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