What if you use the $2500 credit and return partial order?

[T35L4]

Let's say you order 10 things but return 2? Will they credit you back the amount for you to be able to order something else later? The $2500 can only be used in one shot so I was just wondering how they deal with a situation where part of the order is returned. I'm assuming you can still order more stuff later in a separate order with this situation.

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[Pops]

I have not read the fine print. Hopefully there isnt a restocking fee or they make you pay shipping? The shipping on some of those larger/heavy items will be expensive.

 

[Pops]

I looked it up. I highlighted the important parts. There is a chance of a 15% restocking fee, but it looks like they cover shipping. I assume they will grant you a credit. Support has to approve returns, so its doubtful they would accept a return without giving any compensation. It is possible they will decline the return I guess.

Unopened and unused vehicle accessories and merchandise purchased from Tesla Shop or a Tesla retail location may be returned within 30 days of receiving the product. Opened and unused products have the same 30-day return window but are subject to a 15% restocking fee.
Wall Connectors and Mobile Connectors can be returned within 60 days of receiving the product. Some returns, including but not limited to, opened products, may be subject to a 15% restocking fee.
All used products are ineligible for return.

Note: Items sent to any Tesla location without prior approval will be declined and may not be returned to sender. Any product that is being returned must be requested and approved through the Tesla Returns Process.

Once your return is reviewed and approved by our customer support team, you will receive a pre-paid return shipping label via email to ship your return to our warehouse.

 

[mark555055c]

Let's say you order 10 things but return 2? Will they credit you back the amount for you to be able to order something else later? The $2500 can only be used in one shot so I was just wondering how they deal with a situation where part of the order is returned. I'm assuming you can still order more stuff later in a separate order with this situation.

Not possible.

"Items purchased using this voucher cannot be returned, but may be exchanged within 30 days as long as it meets the return condition requirements detailed in Tesla Shop policies. "

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