Why isn’t this charger on the Tesla Website

[TyPope]

I've not heard of anyone doing that or where you would get the parts. When you say "kicked the bucket" what are you experiencing? No lights on the faceplate ? Red light on faceplate?

The wall connector seems to work at first, even getting up to the 30 Amp limit we put on it (50 amp breaker). Then, after charging approximately 1 KwH worth of charge, it shuts off and has a single solid blue LED. The car does as well. Only unplugging it from the car changes the status back to green. We've tried it with my truck with the same result. I've even tried all the "Loosen the fasteners" tricks. I've now installed the thing 3 times to "try one more thing".

Nothing looks burned inside and it lets me commission it in the Tesla One app. It just won't work. The car says either that it can't communicate, has no power supplied (it does), or that there is an internal error with the external charger and that there is nothing wrong with the car that a maintenance appointment would be able to fix.

Basically, I get the "Your charger is too old for warranty so you are out of luck."

My wife says "Just leave the NEMA 14-50 installed there and I will continue to use my portable wall connector to charge my car. It's worked so far."

Actually, she says "Leave the plug. I'll use my charger."

The install for my charger is not yet scheduled as I'm waiting on the Powershare Gateway. Since I'm getting that installed along with my Wall connector, I don't want to make things difficult by installing my Universal Wall Connector.

It sucks that the connector for the Model Y no longer functions. I don't really like relying on the portable one.

Sponsored

 

[TyPope]

I was told they have a 5 year warranty. You should check it out anyways

4 years... Just outside of it.

 

[mongo]

The wall connector seems to work at first, even getting up to the 30 Amp limit we put on it (50 amp breaker). Then, after charging approximately 1 KwH worth of charge, it shuts off and has a single solid blue LED. The car does as well. Only unplugging it from the car changes the status back to green. We've tried it with my truck with the same result. I've even tried all the "Loosen the fasteners" tricks. I've now installed the thing 3 times to "try one more thing".

Nothing looks burned inside and it lets me commission it in the Tesla One app. It just won't work. The car says either that it can't communicate, has no power supplied (it does), or that there is an internal error with the external charger and that there is nothing wrong with the car that a maintenance appointment would be able to fix.

Basically, I get the "Your charger is too old for warranty so you are out of luck."

My wife says "Just leave the NEMA 14-50 installed there and I will continue to use my portable wall connector to charge my car. It's worked so far."

Actually, she says "Leave the plug. I'll use my charger."

The install for my charger is not yet scheduled as I'm waiting on the Powershare Gateway. Since I'm getting that installed along with my Wall connector, I don't want to make things difficult by installing my Universal Wall Connector.

It sucks that the connector for the Model Y no longer functions. I don't really like relying on the portable one.

It sounds like you have scheduled charging enabled. Either on the vehicle or through the app on somebody's profile.
Solid blue means waiting to charge. The 1jWh is it testing charge rare to know when it needs to start charging to finish by your departure time.

https://www.tesla.com/ownersmanual/cybertruck/en_us/GUID-06CC33AC-2D99-4E39-8E8A-B4248FA1FD9C.html

https://digitalassets.tesla.com/tes.../gen-3-wall-connector-installation-manual.pdf

 

[mongo]

Also check any third party apps you have linked to your vehicle.

 

[TyPope]

I don't have any 3rd party apps with vehicle access. However... My truck DOES have a scheduled charging time. I did NOT think about that when we plugged in my truck to "make sure the problem wasn't with her car".

Doh!

Dammit. Do I have to install that damned thing again to test this out? I mean, it didn't work for her car and it isn't set up to delay charging.

 

[mongo]

I don't have any 3rd party apps with vehicle access. However... My truck DOES have a scheduled charging time. I did NOT think about that when we plugged in my truck to "make sure the problem wasn't with her car".

Doh!

Dammit. Do I have to install that damned thing again to test this out? I mean, it didn't work for her car and it isn't set up to delay charging.

Well, you don't "have to" ? , but don't throw it away either. If it uses the same mounting plate as the new one, you can always test it later.

 

[TyPope]

Well, you don't "have to" ? , but don't throw it away either. If it uses the same mounting plate as the new one, you can always test it later.

The mounting plate is definitely different. I'll probably test it again. But, I don't have high hopes. It DID throw a red LED on the unit and the car once. I can go in and see all the messages in the car where it assures me nothing is wrong with the car itself.

 

[mongo]

The mounting plate is definitely different. I'll probably test it again. But, I don't have high hopes. It DID throw a red LED on the unit and the car once. I can go in and see all the messages in the car where it assures me nothing is wrong with the car itself.

Ah, red light with car does not bode well. It might have had an issue with the truck had it charged longer...

Sponsored