ajdelange
Well-known member
- First Name
- A. J.
- Joined
- Dec 8, 2019
- Threads
- 4
- Messages
- 3,213
- Reaction score
- 3,405
- Location
- Virginia/Quebec
- Vehicles
- Tesla X LR+, Lexus SUV, Toyota SR5, Toyota Landcruiser
- Occupation
- EE (Retired)
Yes but that's not difficult to do. You are basing your love for Generac on the good experiencce you have had with yours (n = 1). The professional installer is basing his opinion on installation, service and replacements of hundreds or thousands of units over a period of years and across several models and probably across several brands too. Now it could be that Kohler flies the guy and his family to St Croix every winter if he sells over X units in a year and Generac only gives him a lousy ball cap (I doubt the former). Or it could be because Kohler always delivers when they say they will (if you are at all familiar with the industry at this point in time you'll know that's a joke) and Generac let him down consistently or bobbled a huge order at one time or..... There are so many factors that go into this.You would have to be able to get inside someone's head to determine why they "wouldn't touch Generac". Their issues may or may not be well-founded.
Yes, definitely and it worked (or I assume it worked) because the bean counters determined that the money being wasted on ineffectual advertising was better spent on warranty repairs. Did this move result in a more reliable car? This is the same reasoning Generac uses in promoting their machines via extended warranty.Why did Kia come out with a 10 year 100,000 mile warranty on their cars when industry standard was 36 months or 36,000 miles, and for what was deemed to be a "disposable car" at that? I've never owned one, but everyone I know who has loves theirs and says they just run and run and run. Marketing ploy?
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