Tesla is really good about trying to fix things like this, just as the OP reported.
Rocker panel is one of the first things you see due to the contrast. And no matter how hard this person may clean their vehicle those stains will never come out (according to the reports above) so they have every right to request this. Especially before Tesla tries to deem this as something the customer may have done
Paying this much for a vehicle, I’m going to be just as “petty“. I’m buying a new vehicle, to me that means that it looks new as well .
No. I’m talking about dealerships reconciling any cosmetic issues prior to handover. That’s it.
Plastic
From everyone I gave talked to the showrooms (Tesla doesn’t have dealerships) just check the paperwork and hand over the car. It is up to us as buyers to check the car over and point out issues. They give us a week to do it. You don’t have to do it in the showroom parking lot.
In general, Tesla will accomodate that. But most people are happy to take their vehicle, assuming the problem is minor/cosmetic/easy to remedy, and let Tesla fix it later. Sometimes sooner is better than perfect. Whichever way floats your boat.
The one-week timeline is only for such minor issues that they don't even rise to warranty issues. If the issue is serious enough to be considered an actual manufacturing defect, it's warrantied against that for the term of the basic warranty, 4 years, I think.
I don't think that's petty at all. It looks like someone sprayed a strong caustic on the door panels and it ran down over the plastic rocker panel trim and damaged it. Even the Tesla Service Department said they could not remove the staining (so they would have to replace the plastic trim piece).
When I was looking at mine I was wondering if those would come off. They told me they couldn't fix the scratch. I've seen someone else here post, they had theirs fixed but the picture looked like it was still there. Pics of my delivery.
thats why i am waiting to configure my truck should i decide to eventually buy it....the longer i wait, the better the quality....i keep getting pings form tesla to go on and order since i have an early reservation number.....i still dont know what i am going to do....seen good and bad reviews
I'd do the same. I am keen, but happy to wait out the teething period.
yes, i was really happy to get low RN but the fact that i was a Dir of Quality in my working days, i know what infant mortality was and the MTBF for failure has to be very high....No realibility rating yet becasue there is not enough data or trucks on the road to report....i am sure it will be another 18 months befor things work out
