Is Cybertruck demand dwindling?

[HaulingAss]

No wonder their customer service sucks.

IMO, that's great customer service. When I go to pick up a vehicle, I want to get in the car and drive it away, not sit there discussing last minute add-ons and fees. Delivering 6 Cybertrucks in 50 minutes is one truck every 8-9 minutes!

Imagine if a legacy dealership could do it that fast! The salesmen would be getting rich quickly! That's money in your pocket if you don't have to pay commissions of a salesman that might be lucky to deliver 2 cars per day.

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[igs]

IMO, that's great customer service. When I go to pick up a vehicle, I want to get in the car and drive it away, not sit there discussing last minute add-ons and fees. Delivering 6 Cybertrucks in 50 minutes is one truck every 8-9 minutes!

Imagine if a legacy dealership could do it that fast! The salesmen would be getting rich quickly! That's money in your pocket if you don't have to pay commissions of a salesman that might be lucky to deliver 2 cars per day.

I actually prefer no contact delivery. Tesla can fire all their sales people if Elon can get everything automated.

 

[HaulingAss]

I actually prefer no contact delivery. Tesla can fire all their sales people if Elon can get everything automated.

You're all over the place!

First, after hearing about a Tesla employee that was only spending 8-9 minutes with each delivery you said, "No wonder Tesla Customer Service sucks".

Now you say you would prefer they spent no time on the delivery. ?

 

[igs]

You're all over the place!

First, after hearing about a Tesla employee that was only spending 8-9 minutes with each delivery you said, "No wonder Tesla Customer Service sucks".

Now you say you would prefer they spent no time on the delivery. ?

People usually complain about Tesla service and that's probably why. But in the survey I give them high marks for not having to talk to anyone.

 

[Stinky10r]

Nope.


Nope.


Yes it does.

You cited a bullet-point out of context that was under this paragraph (emphasis mine):

This New Vehicle Limited Warranty does not cover any vehicle damage or malfunction directly or
indirectly caused by, due to, or resulting from, normal wear or deterioration, abuse, misuse, negligence, accident, improper maintenance, operation, storage, or transport, as defined in the Owner's Manual, including, but not limited to, any of the following:


I rate your claims false, and agree that your reading comprehension is either lacking or willfully ignorant.

In the event you have a warranty claim, please advise how it has gone and I will certainly admit all wrongdoings. I'm anything but a troll.

 

[Stinky10r]

You're all over the place!

First, after hearing about a Tesla employee that was only spending 8-9 minutes with each delivery you said, "No wonder Tesla Customer Service sucks".

Now you say you would prefer they spent no time on the delivery. ?

I could....but I will refrain.

 

[Stinky10r]

Thank you... I was about to say this after reading that troll's post, beat me to it. Glad there's at least a few of us here with reading comprehension.

I will try again with you. In the event you took a warranty issue to court. You would be denied NOT because of damage, we're past that, but due to the fact the vehicle was used off-road. Which clearly is stated in the warranty packet that the vehicle is to not be used in any terrain other than concrete or asphalt. It does not even mention damage in my quote. He quoted a different section. Which if you understand law, covers the manufacturer and not the user. Magnusson-Moss would not apply because it is explicitly stated. Just like the 2 people fighting now for GR Corolla engine problems.

 

[Stinky10r]

IMO, that's great customer service. When I go to pick up a vehicle, I want to get in the car and drive it away, not sit there discussing last minute add-ons and fees. Delivering 6 Cybertrucks in 50 minutes is one truck every 8-9 minutes!

Imagine if a legacy dealership could do it that fast! The salesmen would be getting rich quickly! That's money in your pocket if you don't have to pay commissions of a salesman that might be lucky to deliver 2 cars per day.

They can. Also as we have seen, Tesla delivering vehicles with issues just to hope the buyers accept the vehicle "as is" and just make future appointments to correct the issues. This isn't the right way to do business. Fix the issues, buyer is happy, buyer buys. As a licensed real estate agent, investor (in more than properties), person who has common sense, this is the way it needs to be!

 

[countryboy]

I will try again with you. In the event you took a warranty issue to court. You would be denied NOT because of damage, we're past that, but due to the fact the vehicle was used off-road. Which clearly is stated in the warranty packet that the vehicle is to not be used in any terrain other than concrete or asphalt. It does not even mention damage in my quote. He quoted a different section. Which if you understand law, covers the manufacturer and not the user. Magnusson-Moss would not apply because it is explicitly stated. Just like the 2 people fighting now for GR Corolla engine problems.

You're pretty dense.

It doesn't say that, as has been explained to you.

It says, DAMAGE CAUSED by going offroad is not covered.

-NOT- warranty is void on everything if going offroad. This would be illegal.

 

[Stinky10r]

You're pretty dense.

It doesn't say that, as has been explained to you.

It says, DAMAGE CAUSED by going offroad is not covered.

-NOT- warranty is void on everything if going offroad. This would be illegal.

I quoted it verbatim as written.

 

[Stinky10r]

You're pretty dense.

It doesn't say that, as has been explained to you.

It says, DAMAGE CAUSED by going offroad is not covered.

-NOT- warranty is void on everything if going offroad. This would be illegal.

I never post from my laptop but for you, I will make an exception. Here is the entire page. In the first paragraph, see where it states "operation". This has nothing to do with damage, yet, operating the vehicle on such surfaces will void the warranty. I cannot make it any clearer that I was not referring to damage at all. Yes I am well aware that damage will not be covered by warranty as that implies negligence on the owner's part. The word operation is explicitly used. Calling me dense. You buy an $80k or $100k vehicle and can't understand a simple contract.

 

[CyberGus]

Calling me dense.

It literally has an Off-Road mode

By your logic, even "operating" the vehicle will void the warranty

or "exposure to sunlight"

 

[Deleted member 17810]

It literally has an Off-Road mode

By your logic, even "operating" the vehicle will void the warranty

or "exposure to sunlight"

I mean:

https://www.tesla.com/ownersmanual/cybertruck/en_us/GUID-1AD8BC96-CFD8-43B3-AF5F-9755BAAC8F3A.html

¯\_(ツ)_/¯


aside: when is this double image pasting gonna be fixed?

 

[CyberGus]

Correct! Warranties cover manufacturing defects. They do not cover damage, and are not voided by simply using the vehicle for its intended purpose!

 

[Deleted member 17810]

Correct! Warranties cover manufacturing defects. They do not cover damage, and are not voided by simply using the vehicle for its intended purpose!

The scenario is a manufacturing defect in off road mode damages something. It's easy for Tesla to point out that it happened in off road mode.

It's not the first time car companies pull this on warranty claims.

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