I am a Pacific Gas & Electric customer who had the PowerShare installed (but not activated) by Willow Glen Electric in March 2024. I got text message at 6:36 pm last night that someone is arriving in 20 minutes to disconnect the communication wire. I watched them do it. It was about 10 minutes worth of work. He said they are doing it for all PowerShare installs they did. They said Tesla told them it was firing off numerous error codes over and over. My install was never complete because PG&E has not approved the use of the backup switch which has been dangling there next to my meter for the last 6 months.
They told me they won’t come back after the usage to reconnect the comm line until it’s time to hook up the PGE component to reduce the trips. That means no usage monitoring at least.
Its super easy to hook back up yourself. Takes 5 mins.
I had mine installed last Tuesday, still not working as of yet. They updated the firmware during the install, this is the version mine is on:
I thought it was strange mine starts with 23, seems I might have an old firmware despite them going through an update.
No. I also have 23.44.906 and it works/worked fine. Probably 24.x is the problem.
You mean 'state/status' of the Gateway, not geographical state? (I know Tesla sometimes sends updates to vehicles based on geographical location).
