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CyberTruck Recalls, Repair, Buyback, Trade, & Poor Communication

Tony2times

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You pick clients up in your brand new first gen product of which you claim you have had 4 recalls, but you don't go through the lemon law process?

Do you personally own this vehicle, or is operated and insured commercially?



Is it standard practice in your industry to list out the recalls of a vehicle before allowing them to get in?



So ... you completely abandon any kind of formal business resolution and sell your truck for a huge loss instead of either 1) procuring some sort of backup transportation for your business or 2) just buying another vehicle while your CT gets sorted out?

Lots of things not making sense here, and I smell FUD in the highest order. I don't believe your story is the truth, the whole truth, and nothing but the truth.
I agree. The whole thing stinks of BS.
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TrueRoadWarrior

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It’s not like I didn’t try. It’s been about 2 months since the issue began. It’s been 3 weeks since I received a response from the GSM or from a corporate advisor regarding any of the questions I had.

to answer your question, So yeah, could I have purchased another vehicle for my business? Yes, would it have been smart? No. I specially since auto insurance in South Florida is so high from the vast number of uninsured motorist on the road. When I had my Cybertruck and Rivian, my insurance was costing me $850 per month and that was shopping around with Geico. When sold the R1T, I saw my insurance drop to under $300. So yes I could have bought another truck, but it wouldn’t have made sense. Also my real estate business is down compared to last year and budgeting for another vehicle purchase or rental wasn’t what I planned for.

so I’m not sure what specifically you feel doesn’t make sense. I think it’s interesting that you smell “FUD.” Of course my life doesn’t revolve around having to prove anything to you. But I will share the I have greater piece of mind driving another vehicle that doesn’t have several recalls associated with it. I will also add that this CyberTruck handles completely different than the previous one, which was one of the first 2,000 off the production line. I have setup the drive modes exactly the same and this one is significantly quieter. It feels as though it hugs the road better. I feel it’s a little more responsive when compared to the original. I wasn’t expecting any difference except perhaps more power, but to be honest it really feels considerably different than the first Cybertruck I purchased.

I’m currently drafting another letter to Tesla Corporate regarding my grievances with the first truck and what I hope will be a resolution. I also hope to have some questions answered regarding the transfer of the range extender & PowerShare add ons.

as I mentioned before, I didn’t post this seeking your approval. I was looking for someone else in a similar situation. Just like when I had the 48v converter issue in March 2024 where other people were having similar issues and where no recall was ever issued by Tesla for faulty hardware that had to be replaced in a number of CyberTrucks.
 

brendah369

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I got all those error codes and it turned out to be an internal failure of the ABS and the part was on back order. It took about three weeks to get repaired. No issues since.
They ordered a hydraulic control unit and said that would fix it. I am apprehensive as I don't want it to happen again.
 

DaBagBoy

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I got all those error codes and it turned out to be an internal failure of the ABS and the part was on back order. It took about three weeks to get repaired. No issues since.
I have had a similar experience since about v13.2 in mid December, they first replaced a steering angle sensor and errors recurred this week just dropped if off yesterday and they are now talking about an ABS part, hoping its quick!
 

Cyber_Wolf

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It’s not like I didn’t try. It’s been about 2 months since the issue began. It’s been 3 weeks since I received a response from the GSM or from a corporate advisor regarding any of the questions I had.


I’m currently drafting another letter to Tesla Corporate regarding my grievances with the first truck and what I hope will be a resolution. I also hope to have some questions answered regarding the transfer of the range extender & PowerShare add ons.
I’ve also had a challenging time with my cybertruck and getting responses from customer service…

Is there an update on your journey? Did Tesla respond or provide some sort of compensation for the troubles you’ve endured?
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