3rd breakdown this year, getting sick of this

[cyberstank]

update: waiting for parts "Device Cluster Assembly" been almost a week already. I dont even trust this anymore, but we'll see. https://service.tesla.com/docs/Cybe...UID-BFE4FF92-5DD7-47FB-9C68-048C9C40F2CA.html

I think when I get it back im not going to drive it and wait for hopefully a buyback, really dont want to break down again

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[JCERRN]

update: waiting for parts "Device Cluster Assembly" been almost a week already. I dont even trust this anymore, but we'll see. https://service.tesla.com/docs/Cybe...UID-BFE4FF92-5DD7-47FB-9C68-048C9C40F2CA.html

I think when I get it back im not going to drive it and wait for hopefully a buyback, really dont want to break down again

If the buyback occurs, you can continue to use the vehicle as you normally would, but i wouldn't do much driving, depending on your state- they may subtract from the refund a fee/mile and for wear and tear.

 

[Friday]

update: waiting for parts "Device Cluster Assembly" been almost a week already. I dont even trust this anymore, but we'll see. https://service.tesla.com/docs/Cybe...UID-BFE4FF92-5DD7-47FB-9C68-048C9C40F2CA.html

I think when I get it back im not going to drive it and wait for hopefully a buyback, really dont want to break down again

I really hope the best outcome for you. It's unfortunate, but the rest of us can learn through your experiences. We are building tribal knowledge with everyone's unique or common issues. The old saying "The pioneers get the arrows" couldn't be truer.

 

[tedmoss]

So how does that explain the 1000s of us with no issues ?

I have issues, but they are minor, broken window switch, noise in front motor/axle, hit a deer in a snowstorm, etc.

 

[trentsize]

update: waiting for parts "Device Cluster Assembly" been almost a week already. I dont even trust this anymore, but we'll see. https://service.tesla.com/docs/Cybe...UID-BFE4FF92-5DD7-47FB-9C68-048C9C40F2CA.html

I think when I get it back im not going to drive it and wait for hopefully a buyback, really dont want to break down again

Any idea what the device cluster assembly is for/does exactly?

 

[cyberstank]

Any idea what the device cluster assembly is for/does exactly?

No idea

It’s been waiting for parts for 16 days now ? 35 days since breakdown 02. 15+ days at previous service center too.

 

[JCERRN]

No idea

It’s been waiting for parts for 16 days now ? 35 days since breakdown 02. 15+ days at previous service center too.

What have they said about the buy back?

 

[cyberstank]

What have they said about the buy back?

No word yet

 

[Known-Background]

My truck hasn’t had major problems a few minor things nothing too bad… but I wonder what is the process to get Tesla to buy it back? do you need an attorney to begin the lemon law process?

 

[Known-Background]

We got our first beast in march and second beast in April.

March delivery was VIN 3xx

April VIN is 4xxx


After the third or fourth critical steering error on the first beast my service manager sent an email to corporate requesting a buy back. I received approval in under a week and a refund within 3 weeks. I purchased another FS Beast VIN 16xxx.

All bought cash so no need to deal with bank leans etc.

Absolutely flawless so far ?

How do you write corporate? Did you threaten them? Did you just say please give me my money back? Did you have an attorney?

 

[cyberstank]

My truck has had not such problems a few minor things nothing too bad… but I wonder what is the process to get Tesla to buy it back do you need an attorney to begin the lemon law process?

You just request one at service center, manager or senior advisor (not sure what it’s called) submits the request to Tesla, you wait, can take up to 30 days for a response if they will buy it or not. They do investigation apparently looking at service history, etc. after they say they want it you get offer. No lawyers needed unless I’m guessing they deny you and you are within lemon law rules for your state. I’m in that already based on time, so I’m hoping for a yes

 

[Cybertruck 1974]

Boom! 2nd time rear motor, inverter issue. 6th time needs to go in with 25k miles on it. Now I have high Voltage Issue. When will it end? I use this as my work truck and now down for 2 weeks because of appointment scheduling availability. This vehicle has to be the worst made yet, it took nearly 5 years? Tesla, come on!

 

[tmeyer3]

They will offer you an exchange for a higher VIN first. Be ready with a decision to make things go faster. Personally, I recommend taking the exchange, it's been an incredible truck for me, no issues at all and I'm at 18k miles. VIN 14xxx

No judgement if you want a refund, just sad to hear this happened to you.

 

[Guylouis]

How do you write corporate? Did you threaten them? Did you just say please give me my money back? Did you have an attorney?

No not at all. Just ask your service manager to put in the request for you with their business department.

They took care of everything for me.

 

[Mini2nut]

This VIN is definitely a buy back or vehicle exchange. Best of luck.

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