For those with the S92 Camera Mirror

[cmh2212]

If you don’t mind posting back your experience I’m gonna hold off on pestering them till I hear that it’s actually fixed it.

Yes please. Im waiting for update too.

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[hemiarch]

Will post when I get it. No idea how you got that wire back together. Had the same situation and was unable to. Do you have a picture of that connector?

 

[Razorcrest]

Here are the connectors I tried to splice on and failed. onelinkmore GPS Antenna Fakra... https://www.amazon.com/dp/B08R9JW55R?ref=ppx_pop_mob_ap_share

If I had a severed connector and had to do it again, I would just order a new cable like this one https://a.co/d/c47I8YQ and splice on the end needed. The layers of the cable look like this, and I peeled apart the layers carefully with a wire stripper. The trick is to just ensure the shielding and center conductor of each wire are twisted together and not touching (conductor should never touch shielding)

 

[hemiarch]

Wow. Nice work.

 

[hemiarch]

Anyone have a harness yet from these clowns?

 

[malinecentral]

Anyone have a harness yet from these clowns?

I thought you had a tracking number, or was it someone else? I just emailed them as well after seeing this thread but I am not super hopeful. They have essentially ghosted me since I first complained a few weeks ago.

 

[hemiarch]

It was me. The tracking number is useless however

 

[malinecentral]

It was me. The tracking number is useless however

It’s not a great site but if it was the same carrier this site should at least give you an idea of where it’s at.

https://www.yuntrack.com/

 

[hemiarch]

This what it has shown since the 6th
No response from them to a follow up query.
Anyone care to interpret what that means? Held up in customs maybe?

 

[hemiarch]

Other site has similar information. In customs since 5/6.
Yunexpress itself can’t find the tracking number.
Super confidence inspiring

 

[Razorcrest]

@Tesstudio Can we get an update here? Are these harness replacements going to be shipped out or should we start doing chargebacks?

Personally, I don't mind waiting as long as there is a solid ETA and consistent updates.

@Administrator if Tesstudio is going to be a sponsor here they need to stand behind their products. Everyone who has bought this camera has a disabled speaker due to a poorly designed harness and we are getting vauge at best responses from the vendor as to what the remediation will be and ETA.

 

[Razorcrest]

@Tesstudio specifically, what I would like confirmed is:
1) The S92 replacement harnesses will be sent to all S92 buyers free of charge.
2) The harness shipments will not incur tariff or import duties to the recipients.
3) What sort of timeline should we expect? 1-2 weeks? 1-2 months?

 

[hemiarch]

@Tesstudio specifically, what I would like confirmed is:
1) The S92 replacement harnesses will be sent to all S92 buyers free of charge.
2) The harness shipments will not incur tariff or import duties to the recipients.
3) What sort of timeline should we expect? 1-2 weeks? 1-2 months?

Thank you. The current silence is deafening.

 

[PungoteagueDave]

I just received a harness from a sketchy shipper. However, I no longer have an S92 mirror, as that was shipped back to China a couple months ago. Still waiting for replacement.

@Tesstudio specifically, what I would like confirmed is:
1) The S92 replacement harnesses will be sent to all S92 buyers free of charge.
2) The harness shipments will not incur tariff or import duties to the recipients.
3) What sort of timeline should we expect? 1-2 weeks? 1-2 months?

mine was sent free of charge, received a couple days ago. However, I no longer have the S92 because it was returned to China pending replacement. Crickets on that. The replacement harness came with no instructions or even any indication it is from testudio. They don’t seem to have their communication act together.

 

[Tesstudio]

@Tesstudio Can we get an update here? Are these harness replacements going to be shipped out or should we start doing chargebacks?

Personally, I don't mind waiting as long as there is a solid ETA and consistent updates.

@Administrator if Tesstudio is going to be a sponsor here they need to stand behind their products. Everyone who has bought this camera has a disabled speaker due to a poorly designed harness and we are getting vauge at best responses from the vendor as to what the remediation will be and ETA.

Regarding everyone's questions, I still hope that everyone can contact us through our customer service email. If you think our customer service reply is very slow, please send me a private message and provide the software that you can chat in a timely manner, such as WhatsApp. We will communicate through instant messaging.

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