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Foundation Series: looks like 8 years of premium internet, NOT lifetime

jbarrass

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Thanks for that comment. Glad I'm not the only one! Let's compare notes once our VIN is generated.
Yeah, me too. The page on a computer shows it correct, the pdf order does not. I'll not worry for now.
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Lan Dao

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When I read the contract during the ordering process, I saw it's not Lifetime of Premium Internet anymore. Is that right?
Lots of little things always change!

BTW, on the website, I was trying to see if they still advertise Foundation Series including lifetime premium internet and it doesn't even look like Foundation Series can be ordered anymore.
Ordered AWD on 6/9 and delivery schedule for 8/2 = mine showed LIFETIME PREMIUM CONNECTIVITY
 

TrittMD

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Perhaps the term "order" is being confused. Let's clarify!
  • I placed a reservation in 2021 (the email with the subject thanks for your order).
  • Last week, I got an email with the subject: Your Limited-Edition Foundation Series Cybertruck is Ready to Order
  • After I chose my options, I got two emails simultaneously:
    • Email 1 - Subject: Welcome to the Tesla Family. It prompts me to:
      • Registration Provide registration details (Done)
      • Specify Trade-ln (Done)
      • Payment Method - Select cash or financing (Done)
      • Insurance (this step not available yet)
      • Review Agreements Review and accept your agreements (this step not available yet)
      • Final Payment (this step not available yet)
    • Email 2 - Subject: Thank You for Your Order. This is the email after taking the above steps that contains the same PDF as the email in 2021 when I placed the reservation with the order agreement attached as a PDF and that does NOT state I have Lifetime Premium Connectivity and instead says I have 8 years standard connectivity. However, the body of the email confirms the following
      • All-Wheel Drive Foundation Series
      • 20" Cyber Wheels with 35" Tires
      • Tactical Grey DĂ©cor
      • Premium Accessories
      • Base Autopilot
      • Lifetime Premium Connectivity
      • Full Self-Driving Capability
8 years standard connectivity is the base offering. The FS is what provides the Lifetime Premium and as you said is noted in the body of the email. I think you might be making an issue about nothing.
 


CTSoFL

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Lifetime or we riot.
 

Jhodgesatmb

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When I read the contract during the ordering process, I saw it's not Lifetime of Premium Internet anymore. Is that right?
Lots of little things always change!

BTW, on the website, I was trying to see if they still advertise Foundation Series including lifetime premium internet and it doesn't even look like Foundation Series can be ordered anymore.
Sorry but you are mistaken. It is not only splattered all over the internet but also the listing we all got when we placed our orders. No backing out of that.
 

Bjhracer

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Why do we have a post about this? It’s less than $10 a month. You are buying a $100,000 vehicle ?? No reason to complain even if it was only 8 years. Geez.
 


CyberFreak

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Why do we have a post about this? It’s less than $10 a month. You are buying a $100,000 vehicle ?? No reason to complain even if it was only 8 years. Geez.
What if his lifetime lasts 100years? That’s like the cost of a couple powerwalls. ?
 

ARMANDO PADILLA

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what's with the destination fee? $2000 IF I still had to drive 20mins away one-way to pick it up at a tesla facility what destination?
 

mongo

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what's with the destination fee? $2000 IF I still had to drive 20mins away one-way to pick it up at a tesla facility what destination?
Other than Alaska and Hawaii, manufacturers charge the same destination fee to all buyers. So it's effectively like an average cost.
Cybertruck is larger and heavier, so it costs more to transport.
 

abrader

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My agreement from january says lifetime, so if they try to change that and I still have the truck at that point, I will hold them to the original agreement. Even if I go to my account on the site and pull the order agreement now, it says the same thing.

Also, you could never order foundation directly from the website. only from your account if you were invited.

Can you show us the contract that has the changed terms? just crop or draw over any sensitive information.
I got my foundation series cyberbeast as an instant customer. Ordered October 6th thru the app, has a VIN by the 7th. Had the truck 4 days later.
 

Pialot

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Y’all think the Premium Connectivity will ever open to hotspot options on the vehicles with Starlink evolving in connectivity and uses?! Would be really nice :)
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