Why do we say its okay to have all these issues by many?

[Psybertruck]

Professor, you proved my point. In this community valid criticism of Tesla is an unpopular subject. This thread is a perfect example.

Fanboys are gonna fanboy. Enjoy the Koolaid. No matter how you try to spin it, Tesla's customer service is marginal at best and their build quality and quality control is subpar.

Be careful with that "meaningless" statement about build/service quality. I don't want you to have to go through what I did. ?

Based on other threads, some how it does make me feel better knowing that others have had issues with service and communication.

If I follow the popular logic here, either we have to (a) stop whining and sell our Tesla, (b) get off the forum, or (3) move to a state that has better service centers! But certainly not okay to talk about it on a forum dedicated for CT, by and amongst people with CT/Teslas.

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[Psybertruck]

TslaQ or TeslaQ are an "anonymous" group of Tesla short sellers. They are often accused of being behind disseminating FUD.

Oh... so does the "Q" come from that QAnon BS?

 

[lowtek]

As a fan of Tesla and early adopter of the Model X, I have asked myself multiple times why I subject myself over and over again with quality and service issues.

Regardless of being the first of its kind, issues regarding the foundation CTs continue to grow.

***THESE ARE NOT ISSUES I'VE HAD WITH MY TRUCK PERSONALLY BUT NOTED ACROSS FORUMS/X***

1. Bricking due to charging issues/PCS/HV/harness
2. Bricking after car wash
3. Tonneau cover gap
4. Water damage to tonneau cover buttons
5. Overhead gear selector popping/dropping
6. Panels flying off
7. Windshield cracking/deformity
8. Windshield wiper motor not working
9. Rear doors not opening 90 degrees
10. Seatbelts installed incorrectly
11. Screen blacking out
...

On top of that, service is backed up, takes forever to get parts, repair itself takes days to weeks, and worse part of it all... poor communication...

I've already had my front windshield replaced, wiper motor replaced, gear selector fixed, and now find myself waiting on a side mirror replacement.

I repeatedly convince myself that it's okay and find myself justifying the situation. Like a bad/unhealthy relationship you keep on going back for more abuse. Not only am I complacent, I defend the behavior by saying,

"It's a Tesla.."
"Small price to pay as an early adopter..."
"I knew what I was getting into..."

It's sad, foolish and so egregious that it's comical. Never did I allow this with my other cars.

Yet I sit in the 100K+ car, being towed left and right, smiling and secretly hoping that it won't brick while my kids are riding in the back.

On a side note, anyone with a CT that is working without issues for more than month or two (with a couple of thousand miles+)?

Are you parking it under your bridge?

 

[Psybertruck]

Are you parking it under your bridge?

I return to the same spot, over and over again.

 

[Crissa]

Talking about scale. What percent does this forum represent of total owners? Let's say it is 20 - 30% (although probably lower than that). Mine was one of the 3-4K VINs mentioned in the pedal recall and there was 3-4 people with windshield wiper issues on this forum. With a small sample size like that, early owners should be able to talk and be concerned about a replicating issue. No?

So if we're 10% of owners, and there's only four people on the forum reporting the problem while there are hundreds of people on the forum with trucks.... 10% of owners, less than 4% of those have the problem... That means the problem is pretty rare.

That's the thing. That's why additional threads collecting problems - and not solutions - are just spreading the problem side of FUD and not the community solutions and alleviation of it.

-Crissa

 

[Psybertruck]

So if we're 10% of owners, and there's only four people on the forum reporting the problem while there are hundreds of people on the forum with trucks.... 10% of owners, less than 4% of those have the problem... That means the problem is pretty rare.

That's the thing. That's why additional threads collecting problems - and not solutions - are just spreading the problem side of FUD and not the community solutions and alleviation of it.

-Crissa

Can you kindly name some solutions discussed on this forum about the issues (aside from comments like "put a sealer on it", "duct tape", or "hope it gets fixed soon!"). Perhaps if we speak, with enough chatter it can make a difference?

After a single post here about the accelerator pedal cover (not to mention multiple members basically calling it FUD and blamed the OP's driving) this somehow lead to what I deemed a reasonable response by Tesla. I do feel better about the rivet even if no one got hurt. So why not talk about other problems as a means to communicate to Tesla? Who better than actual Tesla/CT fans/owners?

Perhaps we can do a simple poll then just asking about satisfaction regarding SC experience? Or is poor service turn around justified once again since its too young of a company?

I'm sorry but I'm not following your response about the sample size bias. To me a hypothetical 4% is not small. You are correct that we have no way of knowing. The true % may be much smaller or much larger than 4%. But I would hedge that it's probably larger in general.

Not to mention there is a selection bias. This place is certainly not an anti-CT forum. It's not twitter, reddit (r/cyberstuck) or another social media outlet intended to create FUD against Tesla. It is the exact opposite. So when Tesla/CT fans like us complain, the issues may be even bigger outside our forum. Just look at who's on the forum right now (there are 112 members logged in who bother to post while over 4,000 people are browsing as guests). I don't agree when others say "only bad stuff get reported" especially in a forum which represents a group of pro-Tesla fans.

 

[Psybertruck]

It's pretty clear by the overwhelming responses that my initial post was useless here. And that my intent has been completely twisted into a tesla hating/defaming a-hole.

I did try to leave the first time but my dumbass couldn't find (and still can't find) the de-register button anywhere and I couldn't resist the urge to reply when my email start blowing up with lovely responses.

To all those who accuse me of FUD and for others who accept low expectations/blindly accept problems, I do genuinely wish that your CT doesn't have issues.

Even if you are content and smiling as your wiper fails in rain or panels fly off to traffic behind you, I still say it sucks and you should freely be able to complain about it (just make sure you don't list the potential issues in a mega thread like I did).

I'm not frustrated or angry. I'm not the one getting fired up telling folks to leave the forum. I'm not picking a fight but looks like the fight came to me.

So everyone just chill...

 

[Cyber Man]

So if we're 10% of owners, and there's only four people on the forum reporting the problem while there are hundreds of people on the forum with trucks.... 10% of owners, less than 4% of those have the problem... That means the problem is pretty rare.

That's the thing. That's why additional threads collecting problems - and not solutions - are just spreading the problem side of FUD and not the community solutions and alleviation of it.

-Crissa

I have a new found respect for you, @Crissa - your patience and creative writing to explain the exact same point in unique ways are commendable!

Can you kindly name some solutions discussed on this forum about the issues (aside from comments like "put a sealer on it", "duct tape", or "hope it gets fixed soon!"). Perhaps if we speak, with enough chatter it can make a difference?

After a single post here about the accelerator pedal cover (not to mention multiple members basically calling it FUD and blamed the OP's driving) this somehow lead to what I deemed a reasonable response by Tesla. I do feel better about the rivet even if no one got hurt. So why not talk about other problems as a means to communicate to Tesla? Who better than actual Tesla/CT fans/owners?

Perhaps we can do a simple poll then just asking about satisfaction regarding SC experience? Or is poor service turn around justified once again since its too young of a company?

I'm sorry but I'm not following your response about the sample size bias. To me a hypothetical 4% is not small. You are correct that we have no way of knowing. The true % may be much smaller or much larger than 4%. But I would hedge that it's probably larger in general.

Not to mention there is a selection bias. This place is certainly not an anti-CT forum. It's not twitter, reddit (r/cyberstuck) or another social media outlet intended to create FUD against Tesla. It is the exact opposite. So when Tesla/CT fans like us complain, the issues may be even bigger outside our forum. Just look at who's on the forum right now (there are 112 members logged in who bother to post while over 4,000 people are browsing as guests). I don't agree when others say "only bad stuff get reported" especially in a forum which represents a group of pro-Tesla fans.

Explain one more time please on why you want to create a mega compile of everyone’s issues to gang up against Tesla? Tesla doesn’t give a S*** about this thread or me or you. I’m neither a fanboy nor a Tesla owner, but I don’t like when common sense and math are ignored. We want a forum where owners can freely talk about what issues they are having with their vehicles. This thread is turning into a union rally to defame Tesla and Cybertruck because you have so much frustration built up as your truck had two out of 11 issues that couldn’t be resolved in the timely manner. Now you are twisting all facts to fit your narrative. Probably there are more than 4% users who had issues, probably SC sucks for everyone, etc.

This is the narrative I have in my mind - Tesla had the balls to push the boundaries beyond limits of any EV vehicle ever built. They didn’t had to do any of the stuff and could have opted to play safe. Your 2 issues would have never appeared in an alternate timeline, but Tesla chose to disrupt knowing that the first wave will be rough. Why? You might say you don’t give a F** but you have to since you paid 100K. Think why Tesla did everything disruptive in Cybertruck when they could have gone full traditional similar to X or Y. Cybertruck was released six months ago. The first wave of issues are hammered out really well. They are in fact fixing issues in the fastest possible manner as they also have 3 million Cybertruck orders to fulfill. In no way I’m cutting slack for Tesla. I’m merely giving you a glimpse of my narrative.

When you try to stoke anger and frustration amongst other owners because you are frustrated, and your data point is that the issues are real, then you have to be ready to get a backlash from fans or owners who are happy. Nobody is saying issues are real. It’s important to know the scale of issues and the full picture of what you are getting. You are not getting a regular EV. You just purchased the first wave of the most anticipated truck in the history that has been completely redesigned inside out, pushing the limits of physics, chemistry, and mechanics. Either talk about your specific issues or express your frustration with the specific SC. Go tag Elon on X and tell him exactly what happened to you. Instead rallying other owners to join your crusade to teach a lesson to SC with a mega compile of all issues will go nowhere. You will just find people from extreme sides reacting to this thread! That’s all.

 

[Outdoors]

Up to four on ignore. One more from the OP, and the whole thread disappears. Salivating at the thought.

More and more whining and the vintage isn't aging well.

 

[Brian425]

Oh... so does the "Q" come from that QAnon BS?

Q Is the NASDAQ's indicator that a company is in bankruptcy.

 

[Outdoors]

Are you parking it under your bridge?

Yeah a bridge with a river of tears that flows under it.

 

[Stuck4ger]

…I'll say this, I have done work for a couple billionaires, and yes, that's Billionaires with a B. ...

I can relate to that! ?

 

[Stuck4ger]

By the way, since day one my 2018 model X falcon door still doesn't open 100% of the time and driver side window still barely rolls up and squeaks.

But it's okay, I'm sure there's someone here in the forum with a Ford or Chrysler with a faulty door and window. So I should stop whining, shut up or just sell the car right?

I’m not saying this is your problem but I recently visited a good friend that has an old Model S and he mentioned how the trunk only opens half way. I said “show me.” He did, and I pushed it open the rest of the way and then held the open button for a few seconds to reset it. I then closed it and selected open and, voila. His jaw dropped to his knees. Sometimes it pays to read the owners manual!

 

[Brian425]

Be careful with that "meaningless" statement about build/service quality. I don't want you to have to go through what I did. ?

Based on other threads, some how it does make me feel better knowing that others have had issues with service and communication.

If I follow the popular logic here, either we have to (a) stop whining and sell our Tesla, (b) get off the forum, or (3) move to a state that has better service centers! But certainly not okay to talk about it on a forum dedicated for CT, by and amongst people with CT/Teslas.

We see threads like this one, https://www.cybertruckownersclub.co...ng-on-cybertruck-repair-since-02-24-24.16618/ and I don't have to worry about raising concerns about customer service and build quality.

Let's deal with facts. Let other people worry if facts cause FUD.

 

[Celiboy]

My CT, built in mid-February and delivered in mid-March, has just under 3K miles and I haven’t had any issues with it so far. I’ve made a trip to San Francisco from Central California and have towed multiple times without issue. Based on the problems other owners were experiencing I used to believe it was only a matter of time before I had the same problems. Not the case yet.

On a side note, my truck was held in Austin for about 3 weeks before it started traveling to California. I still don’t know why it wasn’t shipped immediately but I’ve convinced myself that the problems were being addressed And it wasn’t ready yet.

Whether we convince ourselves “early adopter” problems are acceptable or not, this is a once in a lifetime experience for some of us. Did I originally put my $100 down thinking the CT would be what it’s turned into? Of course not. No one could foresee the craziness of owning this car. A car that, at the time mine was delivered, only a few thousand people in the world had but millions wanted. I thought I’d be laughed at in the least.

My heart goes out to those folks that have had bad experiences with their CT. No one thinks their truck is going to be the one that breaks down the day of delivery and to be honest, none of them should. I hate to say it because it’s not an excuse but we all made the decision to buy now. There are folks who are waiting until later to buy their CT’s specifically to wait for “the bugs to be worked out”. They are choosing to delay gratification for a better and more reliable car and they’ll more than likely get it.

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