Brand new 2025 CT looks like it was beat with a hammer

[Konshu]

Due to dealership-protectionism laws in some states, many buyers have little choice.

They are not dealerships.

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[CyberGus]

They are not dealerships.

And that's the problem.

 

[mongo]

They are not dealerships.

Exactly
In some states the vehicle must be fully paid for before crossing the border. Because of dealership protection laws.

 

[jeniferkey]

That would worry me with some of the posts of those panels getting detached while driving. Good luck.

 

[AlDente]

I just picked up my brand new 2025 non foundation series cybertruck today. I was looking it over for quality issues and I noticed that the driver side top trim piece was really warped looking, kind of like it was beat with a hammer. I brought up the issue to the guy who took care of me for delivery and he tried to tell me it was in spec?? I call bullshit because the passenger side is perfectly straight. Anyone else see this issue before ? Can it be fixed? You can also see the shiny panel between the top glass and that trim piece is also lifting pretty bad on both sides of the truck.

If it's important to you, demand Tesla try and fix them. Stainless steel is a bitch to work with and even harder (pun intended) to manipulate once formed. While the exoskeleton idea was intriguing, it was not fully implemented due to basic engineering challenges. The inevitable problem with mostly cosmetic Issues on your's and others Cybertrucks is indicative of a good portion of the buyer group who are very concerned about cosmetics. The CT SS skin could last 50+ years and owners would still complain about imperfections in the fit and finish that are purely cosmetic.

As if a very controversial design wasn't enough, certain buyers are put off by difficult to impossible to avoid cosmetic concerns. If the Cybertruck ultimately fails (and I hope it won't), it will be due to superficial issues and of course Elon's on the spectrum public behavior.

Yet another ray of sunshine post from me but in my meager defense, if the CT DM model had been introduced at say $70K (a full $20K over the 2019 projection) I'd be driving one right now and, I wouldn't be worrying about cosmetics ... even as egregious as those shown here. Of course, YMMV

 

[koolio]

I just picked up my brand new 2025 non foundation series cybertruck today. I was looking it over for quality issues and I noticed that the driver side top trim piece was really warped looking, kind of like it was beat with a hammer. I brought up the issue to the guy who took care of me for delivery and he tried to tell me it was in spec?? I call bullshit because the passenger side is perfectly straight. Anyone else see this issue before ? Can it be fixed? You can also see the shiny panel between the top glass and that trim piece is also lifting pretty bad on both sides of the truck.

Like others have said, just submit a service appointment ASAP (I've been told within 24 hours or 100 miles) with pictures detailing this and any other issues you found. They'll take care of it.

One question: it's hard to tell from your picture but it looks like the factory is adding the extra 1 slat to the tonneau cover (where it meets the tonneau applique / rear window). Do you see a small quarter inch slat with drain holes in it? Or do you only see a solid slat right up against the applique?

 

[J-Man]

I just picked up my brand new 2025 non foundation series cybertruck today. I was looking it over for quality issues and I noticed that the driver side top trim piece was really warped looking, kind of like it was beat with a hammer. I brought up the issue to the guy who took care of me for delivery and he tried to tell me it was in spec?? I call bullshit because the passenger side is perfectly straight. Anyone else see this issue before ? Can it be fixed? You can also see the shiny panel between the top glass and that trim piece is also lifting pretty bad on both sides of the truck.

Yeah, that shouldn't be. They'll fix it, given some time for the part to arrive.

If you want to warp it, make sure they use the new adhesive that is heat resistant.

 

[cyberstocker]

That’s kinda funny. No stress tho. Don’t let it ruin the ct experienc. They will replace and move on.
imo, the piece is drunk

 

[CarMan ElecTruck]

it only took a week for my door to arrive to Tesla … most of the wait was me finding a time in my schedule to ensure Tesla had a loaner for me when I drop off my CyberTruck.. they were more than willing to work with me in this, since I could still drive the truck safely..

 

[Jose99n2000]

Now we know where Franz's sledgehammer "demo" truck ended up, !

I just picked up my brand new 2025 non foundation series cybertruck today. I was looking it over for quality issues and I noticed that the driver side top trim piece was really warped looking, kind of like it was beat with a hammer. I brought up the issue to the guy who took care of me for delivery and he tried to tell me it was in spec?? I call bullshit because the passenger side is perfectly straight. Anyone else see this issue before ? Can it be fixed? You can also see the shiny panel between the top glass and that trim piece is also lifting pretty bad on both sides of the truck.

Wow that looks like crap! Me I would have left it there until it got fixed. Now you’re going to have to take it back and hope you get a quick appointment which is most likely NOT!

 

[Art138]

Just looked at both sides and mine are straight as an arrow. There is no excuse for those slopply issues. Looks like a Friday shift worker rushing to go home.

 

[Willinak]

Not acceptable, period.

 

[noobla3]

One question: it's hard to tell from your picture but it looks like the factory is adding the extra 1 slat to the tonneau cover (where it meets the tonneau applique / rear window). Do you see a small quarter inch slat with drain holes in it? Or do you only see a solid slat right up against the applique?

I’m not the OP, but curious about this extra slat on the tonneau. Can you provide more information?

 

[Cyber Man]

You have 3days/100miles to identify anything you see wrong with the truck.. take a pictures and send to service via the app..

Tesla replaced the entire Drivers Door on my CuberTruck because they could not ‘buff out’ a deep scratch (most likely from the assembly plant or transpor… (entire left side of my truck had different kinds of scratches. On the Sail, CantRail and Door.. All of which they remediated over the course of two months) They also took the liberty to go over entire truck for other minor findings..

$0.02

+1. Tesla replaced the side panel for me and also tale-gate cover just for minor scratches. I told them they don’t have to replace if it’s too much hassle. They anyway did it. You just have to create the request within 100 miles or 3 days. I highly recommend doing a deep inspection after bringing CT home. It’s very hard to do detailed inspection at the SC while taking the delivery. If you report after 100 miles, it’ll be ignored unless the issue is covered under warranty.

 

[Cyber Man]

+1. Tesla replaced the side panel for me and also tale-gate cover just for minor scratches. I told them they don’t have to replace if it’s too much hassle. They anyway did it. You just have to create the request within 100 miles or 3 days. I highly recommend doing a deep inspection after bringing CT home. It’s very hard to do detailed inspection at the SC while taking the delivery. If you report after 100 miles, it’ll be ignored unless the issue is covered under warranty.

Few more additional thoughts: for someone who has sharp eyes for imperfections, taking CT delivery could be very overwhelming. I had that problem. The way I tried to cope up with that is, at the end of the day, it’s a sturdy badass rough truck. Yes, there will be some scratches and stains, as SS really exemplifies the imperfections, but it’s a tough work truck. Even with scratches or panel imperfections, it won’t break a sweat for any tough job you throw at it. You can hammer that spot 100 times, and nothing would damage it.

Luckily, my Beast came in mint condition. I still reported hairline scratches on the glass and the panel, and Tesla replaced those!!

If I was in OP’s position, I would have take the delivery and reported the issues later. At this point, I’m convinced that Tesla does an amazing job of addressing the concerns, as long as they are valid. Sometimes it depends on which rep/SC you talk to. I had an outstanding experience at Fremont CA SC. Those guys took care of everything I reported, though those issues were so cosmetic. For example: I had a very thin hairline scratch on the front door window. It was literally 2 cm long. You could see that only in certain angle, and it was barely visible. They replaced it with a brand new window!!! That’s what I call a great Customer Service!

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