Broken at delivery: Critical Steering Issue Detected & Loss of System Redundancy Detected

[Itnub]

Had the same warning with in the high 1700s.

Mine wasn't the harness, it was a rear motor oil pump (or so we hope). It also made the AC go out.

I'm supposed to get it back tomorrow, but they aren't sure.

interesting I am at 2,288mi but same story with the AC being out and also the screen was so hot I felt like I burned my finger.

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[Itnub]

Is yours a recent build or the batch with the bad harness?

61xx - 2,288 picked up may 1

 

[SCTesla]

interesting I am at 2,288mi but same story with the AC being out and also the screen was so hot I felt like I burned my finger.

Sorry my VIN is the 1700s. I have less than 250 miles on the CT.

 

[Itnub]

Is yours a recent build or the batch with the bad harness?

 

[ornitorrinco]

This looks exactly like the issue I had. Delivered 10pm on June 29, drove 44 miles, left it parked in my garage for 3 days due to a short trip, when I came back it wouldn't turn on.
https://www.cybertruckownersclub.co...l-not-start-power-on.12872/page-9#post-356614

I had to figure out by myself how to open the frunk and jump the battery, as Tesla refused to help me. Then I had to help the tow truck which had no idea how to load an EV on a flatbed. Even the process to put it on "towing" mode would work 1 on every 5 times I did the process and it would drain a jumper battery in 3 to 5 minutes every time I tried. It was a looooong 10 hour day yesterday to get that thing to the SC in Delray Beach.

And yes, it was delivered dirty, with battery at 75%, and missing the mobile charger, for which they are still giving the run around to get it.

 

[Dog4life1112]

Add me to list delivery may 9th just happened to me today

 

[Itnub]

Add me to list delivery may 9th just happened to me today

Still waiting on “diagnosis”

 

[Itnub]

Not being able to replicate a fault so it can be tracked down is not a necessarily a critical error. It could be they genuinely can't replicate it, even after multiple days and multiple test drives. Anyone who has tracked down vexxing intermittant problems knows this. Tesal Service doesn't have magical powers, they can only give it their best attempt to track it down. At some point, if it continues to not show up, and everything is functioning normal for them, there comes a time when it's appropriate to give it back to the customer with instructions to bring it in if it re-occurs.

I brought up the Ford Dealerships, three of them, because none of them seemed to WANT to find the leak.

Funny I did a buy back with ford on my bronco wildtrak for electrical issues last year. I loved that car, but wasn’t worth the hassel. I will say ford’s customer service was awesome during the whole proxess. Fun talking to real people. I miss that here.

 

[Itnub]

Result was air in ac compressor that failed the system causing shutdown to prevent fire

 

[wtibbit]

Result was air in ac compressor that failed the system causing shutdown to prevent fire

The Repair Note mentions air in the coolant system, rather than in an "ac compressor". I'm just clarifying this a bit for someone who might be quickly skimming the thread.

I'm sorry you had to suffer through the problem, but glad they found a clear fault and fixed it in a fairly reasonable length of time.

 

[BannedByTMC]

Seems as if the vehicle should be able to go into a low power mode and still operate instead of shutting down completely.

 

[Brian425]

True.

But that also takes months.

-Crissa

In NY, lemon law claims can be complete in 6-8 weeks. My neighbor lemon lawed a 2022 Jeep Grand Wagoneer in about 45 days from date of first issue.

What is a "reasonable" number of repair attempts by the manufacturer or agent?
We have two definitions for a reasonable chance to fix a problem on a new car. The car must meet either of the following conditions:

• The problem continues to exist after four or more repair attempts.
• Because the problem cannot be repaired, the car does not work for a total of 30 or more days.

NYS Attorney General Lemon Law Fact Sheet

 

[Brian425]

Yes, because I've never had that happen at a legacy dealership before.

Like my musty F-150 that has leaked rainwater into the cab from day one but that no Ford dealership can "replicate". We decided to just put a small bucket under the drip but the musty smell is still strong. I will be glad to see it go.

Nothing like what aboutisms to deflect from the issue. The concern is about an issue with a Tesla Cybertruck. Bringing in some unsubstantiated anecdotal evidence about some other unrelated manufacturer does not add to the conversation. Why can't we have an honest discussion about real issues with the Cybertruck?

 

[HaulingAss]

Nothing like what aboutisms to deflect from the issue. The concern is about an issue with a Tesla Cybertruck. Bringing in some unsubstantiated anecdotal evidence about some other unrelated manufacturer does not add to the conversation. Why can't we have an honest discussion about real issues with the Cybertruck?

I *am* being 100% honest, and if you can't see that, the joke is on you.

To recap, I responded to a member who claimed it was wildly "unacceptable" for Tesla Service to spend 5 days and not be able to reproduce an intermittent critical error message. I'm pointing out that is the nature of intermittent issues, they may not present themselves, even after repeated attempts. This is not a Tesla-specific problem, it's a fact of trouble-shooting that the problem may vanish on it's own. Yes, it's vexxing, no, it's not unacceptable for Tesla to return the vehicle with instructions to bring it in again, if it ever happens again.

Your simplistic judgement makes me think you have little experience trouble-shooting intermittent problems. Sometimes, if the problem won't reappear, there is literally nothing you can do. None of us know how persistent Tesla Service was in trying to get the problem to crop up but having it for multiple days is certainly enough time to have given it their best shot.

 

[Brian425]

I *am* being 100% honest, and if you can't see that, the joke is on you.

To recap, I responded to a member who claimed it was wildly "unacceptable" for Tesla Service to spend 5 days and not be able to reproduce an intermittent critical error message. I'm pointing out that is the nature of intermittent issues, they may not present themselves, even after repeated attempts. This is not a Tesla-specific problem, it's a fact of trouble-shooting that the problem may vanish on it's own. Yes, it's vexxing, no, it's not unacceptable for Tesla to return the vehicle with instructions to bring it in again, if it ever happens again.

Your simplistic judgement makes me think you have little experience trouble-shooting intermittent problems. Sometimes, if the problem won't reappear, there is literally nothing you can do. None of us know how persistent Tesla Service was in trying to get the problem to crop up but having it for multiple days is certainly enough time to have given it their best shot.

Your issue and the OP's issue are NOT the same. A cabin leak will not create and store DTC codes. So while it is silly that they could not just hose your truck down or take it to the car wash to recreate the issue, it is NOT THE SAME. You had a damp cabin with no diagnostic codes stored. OP had a true safety issue and MULTIPLE stored codes.

DTC or Diagnostic Trouble Codes, do exactly what they say on the tin, they help you diagnose the issue. When it is a safety issue, the dealer should have built their repair plan based on the stored codes.

Your case is not similar to OPs.

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