Is it fixable?

[JohnTDoe]

Hey all,
Order in, awaiting my delivery date/vin. My initial thought is to downgrade to the regular version vs the FS. However...
This is my first Tesla and first EV, so I have no reference, I am seeing issues with range, build quality, overall issues, etc.
Is this something that Tesla will fix? I feel like if the range is this low/bad would they offer the range extender at no cost? Will they fix build issues or are we just Beta and out of luck?
I'm getting slightly nervous so any answers would be helpful.

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[Nabilriaz69]

there are no issues, with EV and especially Tesla all these things are normal, 340 Miles EPA range for this size of truck is reasonable range. Do not expect a major range increase, Range extender is good option for future if released.

 

[JohnTDoe]

there are no issues, with EV and especially Tesla all these things are normal, 340 Miles EPA range for this size of truck is reasonable range. Do not expect a major range increase, Range extender is good option for future if released.

Right but if they said it's 340 and it is getting 200, that seems like a problem. Also, the screen going black, not starting, is also a problem.

 

[Gigahorse]

Better 4680 battery hardware, maybe charging software, or a bigger battery pack will help a lot. 500 miles may not be realistically possible but there are surely improvements that can be made and I expect they will. Don't see any significant range improvements that will happen after the fact as opposed to changes made at the factory for future vehicles.
If the current range report numbers of 180-360 driving or 60-175 towing don't work for you I would not assume Tesla will come along and offer a free range extender or post production hardware improvements.

The screens going black and making the vehicle unusable is on Tesla and they will definitely fix that at no cost for a certain period of time.

 

[JohnTDoe]

Better 4680 battery hardware, maybe charging software, or a bigger battery pack will help a lot. 500 miles may not be realistically possible but there are surely improvements that can be made and I expect they will. Don't see any significant range improvements that will happen after the fact as opposed to changes made at the factory for future vehicles.
If the current range report numbers of 180-360 driving or 60-175 towing don't work for you I would not assume Tesla will come along and offer a free range extender or post production hardware improvements.

The screens going black and making the vehicle unusable is on Tesla and they will definitely fix that at no cost for a certain period of time.

And the charging speed would be hardware too correct?

 

[Gigahorse]

And the charging speed would be hardware too correct?

There are some people guessing that the charging curve could be improved by 5-10% via OTA software improvements, but if the relatively slow cybertruck charging has to do with heat or another issue with the 4680s they would yes need hardware/battery changes at the factory which would be very unlikely to happen on vehicles already produced.

 

[carsly]

You can expect improvements regularly, major improvements every 3-5 years. You can wait as long as you like until you find something that meets your needs or just buy something else. Outside of the regular improvements, this is the same for every automotive OEM for the last 50+ years.

I have a 2021 Model S, it has been regularly improved since it's launch in 2013 but this was my first S that I purchased used last year. So that was an eight-year wait post-launch for me for the price-to-value equation to balance. Your math may differ.

 

[CyberMoose]

Hey all,
Order in, awaiting my delivery date/vin. My initial thought is to downgrade to the regular version vs the FS. However...
This is my first Tesla and first EV, so I have no reference, I am seeing issues with range, build quality, overall issues, etc.
Is this something that Tesla will fix? I feel like if the range is this low/bad would they offer the range extender at no cost? Will they fix build issues or are we just Beta and out of luck?
I'm getting slightly nervous so any answers would be helpful.

Right but if they said it's 340 and it is getting 200, that seems like a problem. Also, the screen going black, not starting, is also a problem.

So first i'll mention the screen going black. 100% something that if it is a common problem, will be identified and fixed. This shouldn't be on anyone's list of worries. Tesla is not going to stand by and ignore the display in a vehicle cutting out, if they did, i'm sure they would be under a lot of pressure from owners as well as the government to fix these things immediately.

As for range. I really think that at least the majority of people are overreacting. The real world range tests are basically the same as my model 3, the 70mph range test by out of spec was nearly identical to what I would expect from my car at those speeds. The Cybertruck is obviously less efficient since it's going the same distance with a larger battery pack, but that's expected since it's much heavier.

EDIT: I found the out of spec video for the model 3 70mph range test. 280 miles. If you adjust the range the Cybertruck got from their listed range for A/T tires and A/S tires, which is an assumption I made when saying it was very close to my model 3. you would get 272 miles. So it really is extremely similar

If you don't drive 100% of your miles at 70mph, you should experience much more range. Significantly more if the majority of your miles are in a city. It's fully possible and actually likely to get better than listed range if your milage is entirely at city speeds. While this isn't what most people need when they think of range, I'm just pointing out that this is the reality for basically all EV's.

People think this is going to be a huge problem, and I disagree for the vast majority of people. When it starts being a problem is when someone needs to use the entire battery or more, very often. People that want to haul a lot, tow a camper cross country, commute over 1.5 hours on the highway to work and back every single day and don't have the option to charge at work, and people that live in deep north where they have to deal with the reduced range from temperature for most of the year.

But I live in Canada, I drive a couple hundred kilometers away once a week and back that same day, I will tow a boat at least a dozen times every summer, and I enjoy going offroad. I don't really have any serious concerns. The range is enough for me, even on my weekly drive. If I have to drive further away, it's not every single day so I don't mind a stop to supercharge on the way home. If I go on a roadtrip (already have one planned for the truck), I'm okay with stopping every few hours for a while to stretch my legs while it charges.

I'm not saying that some people won't have a bad experience. If I went on lots of roadtrips, with time constraints, or towed daily for work, or commuted far, or lived in northern Canada, i would probably get an ICE truck or maybe look at the Silverado EV for the range. But I don't need it and the Cybertruck is an ideal vehicle for me.

and really that's what people need to look at. Does the Cybertruck fit YOUR needs. Will it do what you need it to do at least most of the time and are you okay with a few extra stops here and there on rare occasions. This truck could be ideal for a parent that needs some extra storage to haul for home projects, or towing a boat for a family day at a lake, or someone who has a local business with occasional needs to move things around. People that don't need that capability would probably be better off with a model Y/X and people that need more might need to look to ICE trucks.

 

[Mattsplat]

Hey all,
Order in, awaiting my delivery date/vin. My initial thought is to downgrade to the regular version vs the FS. However...
This is my first Tesla and first EV, so I have no reference, I am seeing issues with range, build quality, overall issues, etc.
Is this something that Tesla will fix? I feel like if the range is this low/bad would they offer the range extender at no cost? Will they fix build issues or are we just Beta and out of luck?
I'm getting slightly nervous so any answers would be helpful.

No way in hell will Tesla give that extended battery out for free. You can count on that. Tesla is a tech company, not a customer service company. They sell you a product, they take the money and they try and make more cool products with that money. Meetings expectations, supporting the customer, all that is a distant second. They don't need you to be satisfied and they don't care if most of what was expected/promised didn't happen. 2 million people behind you will gladly take your order if you don't like it.
Love it or hate it. That is the company that makes these products. My evidence for my opinion is the entire history of Tesla Motors.

 

[Gurule92]

The usual range doomsayers are in here freaking you out. But the reality is, ev range is rated at mixed usage. Evs get worse range at high speeds. Evs get worse range in cold weather and EVs get worse range with AT tires. The current range estimate for AWD is 318. Because of the tires and rims. Mixed usage should yield a result pretty close to that in perfect conditions. Otherwise, you get less. The clicks go to the doom posts with super low range calculations based on high speed highway driving and aggressive drivers who mash on the throttle all the time.

And if you see something wrong with the truck build quality wise when you pick it up, tesla will fix it

and at this point downgrading doesn't seem to be a thing. But the jury is still out

CT is capable of doing 350kw for charging. Likely somewhere from 0-25% this will get you to that first 25% super fast and then you will likely follow the curve that we have seen. Unless tesla is software locking it, which is possible

 

[scottf200]

And the charging speed would be hardware too correct?

Try ABRP to see how it works on your routes. The CT worked a fair amount better than my current 2017 Model X.
https://www.cybertruckownersclub.co...rp-made-corrections-to-their-ct-models.11487/

 

[Celiboy]

And the charging speed would be hardware too correct?

The current charging curve would be a problem if the majority of your charging is done at Superchargers or you’re taking a lot of long trips and Supercharging. If you’ll be charging at home 90% of the time, you’ll be sleeping when it’s charging so the curve won’t matter.

 

[TeslaFANa]

Congratulations on your Cybertruck, there's a lot to dissect here and a lot of your concerns are applicable to EVs in general, not just the Cyber truck.

I agree with most of what Cybermoose said; take EPA range for EVS with a grain of salt, I have a 2018 model S, at 80% City-20% highway I probably get 80% of advertised range, driving 80% highway-20% Street. I probably get 100% advertised range cruising around 65 Miles per hour, probably more if I drive do 60 mph, if you Cruise above 70 then range takes a big hit, the decrease in range with speed is not linear but exponential so if you take a trip and do a long segment at 80 mph then you'll probably get only 50 or 60% of the range advertised. The pool of range tests at this point is extremely small and unreliable, first of all, a lot of them have been done under slightly colder weather than ideal, EPA range is more achievable at temperatures above 75°. Flat terrain is also more ideal for range testing and I'm not sure how elevation changes were taken into account on these tests.

Range anxiety is a real thing that I promise you will disappear after you have owned and traveled with your EV for a couple of years. If you will have a charger at home, then you should not even worry about range for your regular commute. However , if you need to drive drive 200+ miles trips several times per week. Then you simply have to get used to supercharging once or twice on every trip. This is a case with most if not all EVs available today.

Defects will 100% be covered by Tesla, the black screen issue will be fixed but the timeline on that is very uncertain, my model S and my wife's model x came with a defect on the screen that had a yellow line around the border and it took them 2 or 3 years to give us a fix. The more severe the issue, the quicker the response, if it's a issue that makes a car undrivable then you can expect for it to be fixed rather quickly. The slow charge curve is a big unknown at this point, like it was mentioned above. It may be partly fixed by OTA updates, but if it is a hardware issue having to do with the charger or the battery, then it may not be fixed until that hardware is changed on the next update unless it is deemed a recall.

Sorry for the long message, feel free to message me directly with questions.

 

[Woodrick]

Hey all,
Order in, awaiting my delivery date/vin. My initial thought is to downgrade to the regular version vs the FS. However...
This is my first Tesla and first EV, so I have no reference, I am seeing issues with range, build quality, overall issues, etc.
Is this something that Tesla will fix? I feel like if the range is this low/bad would they offer the range extender at no cost? Will they fix build issues or are we just Beta and out of luck?
I'm getting slightly nervous so any answers would be helpful.

Most everything that you are hearing is from the YouTube "Let's increase the clicks" club.

If you charge at home, the Cybertruck will get you around town with no issues.

If you go on a long trip, the Cybertruck will take you across the USA with no issues.

The range of the Cybertruck is similar to that of the Model Y or Model 3.

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