PowerShare Mobile Connector (Gen 3) -- Discussion

[Obie_fl]

I'm pretty sure that the maximum L2 charging for the Cybertruck is 48A, aka a 60A breaker.
If you plug it into a 100A anything, it will only do 48A max.

It seems to be that your panel may be oversubscribed. Having two 100A breakers as well as other household breakers seems to be overloaded.

I believe the early Model S (maybe early Model X's) had dual internal chargers for charging up to 96 amps. AFAIK all Tesla's from the last 7 or 8 years only have one (48amp max) charger on board.

https://www.tesla.com/support/charging/onboard-charger

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[mdcoleman]

I believe the early Model S (maybe early Model X's) had dual internal chargers for charging up to 96 amps. AFAIK all Tesla's from the last 7 or 8 years only have one (48amp max) charger on board.

https://www.tesla.com/support/charging/onboard-charger

CT max at 48A even on 100A HPWC

 

[mongo]

I believe the early Model S (maybe early Model X's) had dual internal chargers for charging up to 96 amps. AFAIK all Tesla's from the last 7 or 8 years only have one (48amp max) charger on board.

https://www.tesla.com/support/charging/onboard-charger

Close, they had 80 Amp (dual 40A) chargers. 48A is more recent and made of three 16A units (to support three phase and single phase markets).
Plugging a CT into 100A anything (Level 2) will only get you 48A, plugging anything into a 100A breaker fed (80A max charge current) Level 2 EVSE might get you more...

 

[Obie_fl]

Close, they had 80 Amp (dual 40A) chargers. 48A is more recent and made of three 16A units (to support three phase and single phase markets).
Plugging a CT into 100A anything (Level 2) will only get you 48A, plugging anything into a 100A breaker fed (80A max charge current) Level 2 EVSE might get you more...

Ah yes it was Dual 40's. I shouldn't post numbers from memory late on a Friday night. Thanks for the correction.

 

[LiveFreeOrDieBob]

Anyone have a PSMC go bad? I had an electrician install a 14-50 in my garage and was using the Powershare Mobile Connector that came with the truck to charge daily at 32 amps until the last Friday when I was trying to charge up to 100% for a long trip and just happened to notice that my charging amps had reduced to 6A. The only option I had in the app was to reduce it to 5A - it couldn’t go higher than 6A in the app. I noticed when I walked down to the garage that the green lights would stream down to the end where they would end with a red light. I unplugged it from the truck, then unplugged it from the wall, waited 10s or so, and then plugged it back into the wall and then back into the truck, and at first it started charging normally (green streaming & 32A) but after 30s or so the red light came back and amps reduced to 6A. Since then the PSMC has never charged over 6A again, but the truck has charged fine at a couple Superchargers.
The Manual says that a single blinking red indicates a heat issue at the connection to the truck, but if I unplug the PSMC from the wall for a couple minutes and then plug it back in, it has the red light before I even plug it into the truck, so it doesn’t seem like the problem is heat at the truck end.
I tried the 3-prong connector and that gets the red light too, so I suspect the PSMC is bad, and I don’t see any way to reset it, so thinking I just need to get it replaced.
Given that this is my first Tesla, and I’ve never had luck calling Tesla or messaging them in the app, I’m assuming I need to just drive to a Service Center and ask for a new one, but does anyone have a better idea?
Thanks in advance for any wisdom you can share!

 

[mongo]

Anyone have a PSMC go bad? I had an electrician install a 14-50 in my garage and was using the Powershare Mobile Connector that came with the truck to charge daily at 32 amps until the last Friday when I was trying to charge up to 100% for a long trip and just happened to notice that my charging amps had reduced to 6A. The only option I had in the app was to reduce it to 5A - it couldn’t go higher than 6A in the app. I noticed when I walked down to the garage that the green lights would stream down to the end where they would end with a red light. I unplugged it from the truck, then unplugged it from the wall, waited 10s or so, and then plugged it back into the wall and then back into the truck, and at first it started charging normally (green streaming & 32A) but after 30s or so the red light came back and amps reduced to 6A. Since then the PSMC has never charged over 6A again, but the truck has charged fine at a couple Superchargers.
The Manual says that a single blinking red indicates a heat issue at the connection to the truck, but if I unplug the PSMC from the wall for a couple minutes and then plug it back in, it has the red light before I even plug it into the truck, so it doesn’t seem like the problem is heat at the truck end.
I tried the 3-prong connector and that gets the red light too, so I suspect the PSMC is bad, and I don’t see any way to reset it, so thinking I just need to get it replaced.
Given that this is my first Tesla, and I’ve never had luck calling Tesla or messaging them in the app, I’m assuming I need to just drive to a Service Center and ask for a new one, but does anyone have a better idea?
Thanks in advance for any wisdom you can share!

Sounds like a mobile connector failure. Could make a service request in the app and/or stop by your local service center.

 

[LiveFreeOrDieBob]

Sounds like a mobile connector failure. Could make a service request in the app and/or stop by your local service center.

That's what I was afraid of...

So up here in the woods of New Hampshire, any Service Center is over an hour drive - is there any secret way to get a hold of someone at the Service Center to confirm they have a PSMC in stock to give me? I already had a service scheduled for late September so anytime I go into the Service task in the app it automatically defaults to that service visit, but I need to get a new charger ASAP - can't wait for that scheduled visit. I design IVR systems for a living so I know what "containment" is, but Tesla takes that to a new level - other than calling and selecting Sales I can't figure out how to get to a human so I can confirm stock, and if they are like the rest of my customers, they HATE it when people select "Sales" just to get to another department...

 

[mongo]

That's what I was afraid of...

So up here in the woods of New Hampshire, any Service Center is over an hour drive - is there any secret way to get a hold of someone at the Service Center to confirm they have a PSMC in stock to give me? I already had a service scheduled for late September so anytime I go into the Service task in the app it automatically defaults to that service visit, but I need to get a new charger ASAP - can't wait for that scheduled visit. I design IVR systems for a living so I know what "containment" is, but Tesla takes that to a new level - other than calling and selecting Sales I can't figure out how to get to a human so I can confirm stock, and if they are like the rest of my customers, they HATE it when people select "Sales" just to get to another department...

First rule of secret contact club...
?‍
Have you tried the store numbers?
tel:8025576110 for South Burlington, VT
tel:9783261623 for Peabody, MA

 

[LiveFreeOrDieBob]

First rule of secret contact club...
?‍
Have you tried the store numbers?
tel:8025576110 for South Burlington, VT
tel:9783261623 for Peabody, MA

Yes, I had tried both of those numbers, which is where the “total containment IVR” comment came from, but I DID eventually get a reply from the service department in the app and they are trying to source a charger from another location and then it looks like they MIGHT be nice enough to ship it to me so I don’t have to drive an hour and a half each way, which would be awesome.

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