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Totally Bricked CT at supercharger

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Dedmo

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Where is rear door emergency pull??
I can't find it
It’s under a thin piece of rubber at the bottom of the rear door pockets. Not marked. Need fingernail or similar to flip it off.
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CyberGus

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Litterboxer1

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Do you have any updates?
I've been following and interested to know. I hope everything worked out.
 

Trekboy

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YouTube says hide/use a 12v tiny battery like A23 to open frunk then use a jumper stored there to reboot. It’s a tiny battery that can be hidden away.
This is exactly what I do. I have a small 12V A23 (I think it is)hidden inside the area where you access the wires to get into your frunk. No problem hiding that battery there, as it only opens the frunk in this manner if power is lost and the vehicle is not in a locked state. Then, I have a NOCO GB40 inside my frunk to bring everything to life.
 
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Dedmo

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Do you have any updates?
I've been following and interested to know. I hope everything worked out.
Haven’t heard anything. No diagnosis on the app yet. Says “waiting for parts” and they pushed my pick up date to Friday.
 


Litterboxer1

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Haven’t heard anything. No diagnosis on the app yet. Says “waiting for parts” and they pushed my pick up date to Friday.
Wow that's crazy they've had it for so long and are leaving you out in the blue. Hopefully they have been able to figure it out and make it right!
 
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Dedmo

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Check the service estimate, it may show what they are replacing
The Estimate shows “low voltage circuit intergrity check”, $230, and just for labor, no parts. They told me at drop off it will likely be under warranty and this would be waived. The truck is still “dead” on the app but at least it is now showing its last location is in the parking lot at the service center. They must have had it powered on for a bit because until yesterday it was still showing the location was at the supercharger in Hickory, NC where it died. It’s at the service center in Charlotte and they had a pretty good snow storm so that probably is slowing things down.
 


Coaly

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Looks like they have an idea now. Just in:
1770210247266-eg.webp
I think they mean Device Cluster Assembly, a high voltage part under truck that has to do with HV communication.
 

Litterboxer1

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Looks like they have an idea now. Just in:
1770210247266-eg.webp
I don't "like" this, but I'm glad you're getting the answers. Luckily should all be under warranty. Really seems like this was a faulty part.
 
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Dedmo

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Well, after 18 days at the service center ”waiting for part” the truck is finally fixed. I‘m almost 4 hours away and it’s closing time so I haven‘t picked it up yet. It’s showing up on the app again after being a ghost. This is what the app shows was repaired:
Tesla Cybertruck Totally Bricked CT at supercharger IMG_4354
 
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Dedmo

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Can anyone comment on what the “device cluster assembly“ is and what the “power conversion system” does?
Thanks.
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