Powershare mobile connector (gen 3) failure.

[Pishposh5000]

I haven't seen or heard of this happening to anybody else but today for the 4th time, my cyber truck has bricked another mobile connector. I've charged at multiple locations around Michigan and the failure has happened at different places. 2 of the places I had professionally checked by an electrical inspector and know that there's nothing wrong with them. At at this point I'm thinking it's my truck.

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[mongo]

I haven't seen or heard of this happening to anybody else but today for the 4th time, my cyber truck has bricked another mobile connector. I've charged at multiple locations around Michigan and the failure has happened at different places. 2 of the places I had professionally checked by an electrical inspector and know that there's nothing wrong with them. At at this point I'm thinking it's my truck.

As in "charging equipment not recognized"?
I had one MC fail that way. They do get firmware updates from the truck which might be the root cause. Are you now on 2025.20.6 ?

 

[Pishposh5000]

Are you now on 2025.20.6 ?

Yep, worked last night, flashing red like this morning

 

[mongo]

Yep, worked last night, flashing red like this morning

Oh... flashing red...
What pattern?
https://digitalassets.tesla.com/tes...hare-mobile-connector-owners-manual-en-na.pdf

 

[smcnaughton829]

As in "charging equipment not recognized"?
I had one MC fail that way. They do get firmware updates from the truck which might be the root cause. Are you now on 2025.20.6 ?

Hold on a second. You are telling me the mobile charger gets updates? How? Does it need to be the truck or is it any Tesla it’s plugged into. Meaning my X will update it when it’s plugged into it?
What if you never use the mobile charger and in 3 year from now you pull it out and try it use it, will it get an update before it start charging? Please for me details, maybe even a link that I can read.

 

[mongo]

Hold on a second. You are telling me the mobile charger gets updates? How? Does it need to be the truck or is it any Tesla it’s plugged into. Meaning my X will update it when it’s plugged into it?
What if you never use the mobile charger and in 3 year from now you pull it out and try it use it, will it get an update before it start charging? Please for me details, maybe even a link that I can read.

It will likely charge. For things like Powershare Outlets, it needs 20 minutes (well, more than 10 less than 20) to update the unit:

I think software for MC is part of the vehicle's version, so no extra download needed.
(Loading error is the music app)

 

[smcnaughton829]

It will likely charge. For things like Powershare Outlets, it needs 20 minutes (well, more than 10 less than 20) to update the unit:

I think software for MC is part of the vehicle's version, so no extra download needed.
(Loading error is the music app)

Ok just to make sure we are talking about the same charger. This isn’t the wall connector, or the UWC. This is the black mobile charge that came with the truck that has different power plugs? Sorry I don’t really know how else to explain it.
So how does the mobile charger work with power share? I have mine all setup with the unit Tesla gave me when I got my beast using the UWC.

 

[mongo]

Ok just to make sure we are talking about the same charger. This isn’t the wall connector, or the UWC. This is the black mobile charge that came with the truck that has different power plugs? Sorry I don’t really know how else to explain it.
So how does the mobile charger work with power share? I have mine all setup with the unit Tesla gave me when I got my beast using the UWC.

Right, portable Mobile Connector. Tesla just started shipping dual 20A 120 outlet adapters for it so you can power things from the charge port.
However, it currently disables all the other outlets (bed and cabin) when you use it.
https://shop.tesla.com/product/powershare-outlet-adapter

 

[Pishposh5000]

Oh... flashing red...
What pattern?
https://digitalassets.tesla.com/tes...hare-mobile-connector-owners-manual-en-na.pdf

I had it plugged in to the wall and my truck and connected to the Wi-Fi all night long to see if it would update. This is what it looks like this morning. It can't be temperature related because the failure usually happens right as I plug in the adapter to the wall. The first time was in January when temperatures outside were cold. Yesterday was 70° in the morning. yes I have it plugged into my truck right now so I can get a better video of the flashing lights. No it wasn't plugged into my truck outlet and the side of the truck at the same time)

 

[mongo]

I had it plugged in to the wall and my truck and connected to the Wi-Fi all night long to see if it would update. This is what it looks like this morning. It can't be temperature related because the failure usually happens right as I plug in the adapter to the wall. The first time was in January when temperatures outside were cold. Yesterday was 70° in the morning. yes I have it plugged into my truck right now so I can get a better video of the flashing lights. No it wasn't plugged into my truck outlet and the side of the truck at the same time)

I think that indicates a ground fault error, but there isn't a listing for single green, flashing red... If it's not plugged into a vehicle, that could mean an internal failure (self test of ground fault circuit failed?)

Is it exposed to rain/ snow when you use it?

 

[REM]

Wait... Why do you have it plugged into your truck? Just to test and make sure the fault isn't on your grid power side of things?

The firmware gets updated when you plug in a wall outlet, and the other end in your NACS port.

What's your order of operations when charging using you mobile connector? You should be plugging it into the wall outlet first, then your truck.

 

[mongo]

Wait... Why do you have it plugged into your truck? Just to test and make sure the fault isn't on your grid power side of things?

The firmware gets updated when you plug in a wall outlet, and the other end in your NACS port.

What's your order of operations when charging using you mobile connector? You should be plugging it into the wall outlet first, then your truck.

Plugged into truck to get the video. Same behavior as wall-truck.

I had it plugged in to the wall and my truck and connected to the Wi-Fi all night long to see if it would update.

 

[Pishposh5000]

Is it exposed to rain/ snow when you use it?

Has been exposed to rain in the past but was not raining or wet when I plugged it in.

 

[mongo]

Has been exposed to rain in the past but was not raining or wet when I plugged it in.

Yah, could be internalized moisture. But I'm just spitballing here.

 

[smcnaughton829]

So I tried both my mobile chargers, one I have used many times and the other has never been used. I didn’t get the update for either one. What am I doing wrong?

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